We arrived at Punta Cana Airport (Lovely airport) exactly on time and we were at the reception desk at the Grand Oasis within 45 minutes - great. That's when things started going wrong. No-one else at the desk during the hour + it took 2 members of staff to check us in. They had no details about our daughter's room... more

The hotel is very good: there's a lot of restaurants, a wide choice of foods and all of them are delicous! There's also many bar by the pool and on the beach and the service is really great too! The location is excelent, you only have to leave your building to be already on the beach. The beach is magnificent,... more

We travelled the week of November 15th. There isn’t much we didn’t like about this resort. The room was nice, the food was great, the resort was clean, the employees were so very nice but the big downfall was we were in a group of four and all of us were very ill. On the bus ride back to the... more

I read a lot of reviews before going to this resort and all were pretty negative so I was leary but it soon disiapated when we arrived Jhonny checked us in with no hassles and was very accomodating.The rooms were large and clean always.The animation staff were awesome and alot of fun Miguel,Cafe,Yan,Richardo,Anthony and black boy with red hair go... more

I travel in all-inclusive at least once a year. Worst place ever. I won't give you the whole list... Rooms stinks Beach is in front of the nautica club (swim and sail between boats!) Water and beach aren't clean Impossible to use "Free" watersports (catamaran, windsurf...) cause staff reserve it for themselves unless you give them a lot of cash.... more

My review is a bit late, but better late than never :) ! I know my review is quite long..but at least iskip to the part describing the activities we participated in and restaurants we visited outside the complex it will be well worth it, they are unmissable. We visited Grand Oasis for 2 weeks (13th-28th October) for my Birthday... more

Airport: Cute little place that looks like a thatched roof building. Quick, efficient pass through immigration (have your $10/person ready for the "entry fee"), right to the pleasant young man that helped us with our bags to the vacation desk (we went with Apple). They gave us our bus info, and directed the porter to where our bus was located... more

This was a terrible experience I have ever had on a vacation. Once we got there we were shown 4 rooms, all with mold on walls, rust on all doors, big black mold spots on pillow covers....stains on the bed sheet. Finally, we gave up and took whatever they showed the 5th time.....this room in building 3 had a dirty... more

Stayed last week of October with my wife and 5 children. After reading some bad reviews, I can say it was better then expected. Same small problems, that would not happen in a Europeen 4 stars hotel, but overall it was very good, and the friendly staff always tried to make our stay as perfect as it could be. The... more