This is 4 star hotel was more like a 2/3 star, it looks like it was a old hotel that the RUI company has taken over but not imputted the Rui style to, with a little investment the hotel would be at the 4star standard that Thompson Rate it at. The Staff was very friendly and always wanting to help,... more

My partner and I have just returned from a fortnight in the Riu Naiboa (which felt more like a life sentence) my advise to you is DON'T DO IT the hotel staff where only interested in you if you happened to speak Spanish, the food was boring 14 days of eating more or less the same food, the entertainment was... more

Hi been back one week now missing it so bad . Well lets start at the beginning on arriving at the Hotel we were met with a welcome cocktail which we thought was great and needed after the long trip from good old blighty. Reception staff were very polite and helpful as it was our first trip not in Europe.... more

My husband and I travelled to the Riu Naiboa on the 14th of May 2009. We had the most wonderful time, the best holiday ever! Arriving at Punta Cana Airport, everything was clean and tidy and efficiant. The transfer to the hotel was fine (I was worried by horror stories about the roads, although they are 'basic' and quite rural... more

This was my 4th visit to Dominican Republic, and was very disappointed with the hotel. I have stayed at Riu in Mexico and it was superb, but this hotel was the worst I have stayed in Dominican Rep. Can I emphasize that the staff are exceptional, helpful, friendly and certainly made our holiday, the rooms were kept clean, the food... more

At first I was kind of nervous if we had made a mistake in booking that hotel, some of the reviews are just not that good. We had not. The staff was very friendly, the rooms were clean. Yes, it doesn't have a hairdryer. Big deal, if you know it ahead of time, you can bring your own. Don't forget... more

we booked this hotel for 2 weeks. The room was marginal, no hair dryer, ice or any of the amenities one expects in a so called 4 star. The pool area is nice and the beach, although far away, is also nice.We were told we had to have dinner at 8:30 every night and were required to sit at the... more

I just got back from Riu Naiboa, and i loved it! I was a bit apprehensive with my choice, but now i know i did the right one. The hotel is not ON de beach, but is so close, that doesn´t makes any diference. And there´s one good thing on that. The hotel stays in the midle of all that... more

we just returned from an awesome adventure stayed at this hotel we were treated great the staff is awesome food was great lots of selection the beach was a 5 to 10 min walk which in the evening the sunsets were breathtaking. the rooms were well stocked clean the maids were very helpful did lots of towel art. castillo whom... more