On arrival we were told that our room had been upgraded to the Royal Suites - check in was very easy & the staff were very freindly & couldn't have been more helpful. The bellboy took our cases over to our room & explained about the free daily top up service of the fridge - beer, coke, fanta etc all... more

I triedto make a formal complaint about the treatment of my daughter and granddaughter at the above hotel I booked 2 rooms for 5 people from 21st June to 28th and paid with my credit card through Tompson my granddaughter developed an ear infection and the airline wouldnt let her fly on 28th June so my daughter has to stay... more

My family and I just returned from a 7 night stay at the Grand Palladium Palace and I would never return to this resort, ever. In my 35 years of traveling to the Caribbean islands, I have never experienced such rude hotel personnel across the board as I did during my stay. Everyone from the front desk lobby personnel to... more

Vacationed here June 20-27 with teen daughters. Beach: Fantastic! Soft white sand, clear warm turquoise water. Active but not overly crowded. You can walk for miles. Chairs were plentiful, but you have to get up early in the morning (6:30-7:30ish) if you want to get some in shade. Rooms: Spacious, clean and comfortable. Not luxurious, but absolutely fine for this... more

Grand Palladium Palace June 13th-June 20th 2009 First off Great job to Dawn’s Vacations/Apple Vacations, things could not have gone any smoother. We are a family of 4 traveling with 2 teens, boy 13 and girl 16. Arrival/Room USA300 Flight left BWI early and landed early; we were easily escorted to an Apple Vacations bus which took us to our... more

My husband and 18 year old daughter, her friend and her parents spent a week at the Grand Palladium Palace June 12-19. We had changed our plans from Cancun because of the swine flu. It turned out to be a wonderful vacation. We really have no complaints about our stay. The hotel was clean, we had no maintenace problems in... more

We visited the resort June 6-13, 2009. I'd read a lot of the reviews on here before leaving and they seem fairly accurate. The main complaint I saw was the variety of food. The food is good, but after a week of the same buffet I can see why some find it repetitive. However, if you pace yourself and don't... more

What a waste - the room wasn't ready when we arrived @ 3:30 - they told us to go across the road and eat, but they were closed, and since no one spoke english, we couldn't find anywhere else to eat. Once we got to our room there were no towels, we didn't get any washcloths till the last day.... more

This resort is sooo beautiful, We had a loft room and it was just as beautiful as the resort. It is a well looked after resort, the grounds people were constantly keeping the grounds clean, We didnt see any garbage anywhere, I do have only one issue and that is the food wasnt all that great at the buffet but... more