The property was beautiful. The pool was very nice, although we liked the one next door better. The beach was absolutely wonderful. We took several tours, and the entire area is one of the most beautiful I have ever seen, and I have seen a lot of places in the Carribean. However, we did not like the rooms. Ours had... more

My husband and I arrived at the Riu Palace Punta Cana last Friday (10/23). Sadly, I'm back home in Connecticut, USA. From the moment we got there, the staff were amazing. Impeccable service 24/7. This is our 5th Caribbean vacation. Generally, I am a hard person to please. I've got to admit - this place was my favorite of all... more

Great hotel, the humidity is hard, they have to improve this. more

We've just come back from our stay at Riu Palace Punta Cana. We don't understand all the bad reviews. As far as we were concerned, the service was excellent and always friendly. We have no idea why some guests would complain about bad service. However, the rooms do smell musty, more so than in any other tropical destination we've been... more

This hotel was nice! A little tooooooo fancy for my taste, but it served its purpose. The RIU that was next door was more my style. Me and my brother were over in their lobby more than in our own. The island was cool..I would not recomomend venturing beyond the hotel borders...kinda scary. more

I loved everything about the hotel except the smelly room. Once we complained about the humidity smell in the room, they tried to hide it but not good enough. Otherwise, the service and all the luxuries around the hotel were perfect. more

This was my third trip to Punta Cana. This was the first time for my girlfriend. This place is very good. There are a few things I would change, but overall a great place. I will start with arriving to Punta Cana airport. Our arrival day was on Thursday, August 13. It was a stormy day. After leaving the airport,... more

My husband and I, along with our 2 children (age 3 and 19 months) had a great stay at the Palace. We were catered to our every need. We were even given an upgraded view without asking. Food was great, and the service was even better. Always had fresh towels and a topped up bar fridge. I've been to many... more

Do not stay here! When driving up to the resort I thought wow, this place is beautiful. Once we walked in and realized there was no air conditioning in the building. Then we entered our room and were bombarded with this musty,moldly order. IT was so bad, I had to sit down.. No amount of Febreze was getting rid of... more