So, like many other folks, before the trip down to Punta Cana for my sister's wedding, I took a look at reviews and pictures here so I'd know what to expect. There are, of course, always both good reviews and bad for any place... I've yet to discover a resort or hotel that can boast a 100% approval rating. That... more

Just got back and wanted to warn if you are looking to book this place. The bad: our room-no hot water, shower broken, telephone broken, dirty glasses in room (took days to get new ones), not enough towels- only had wash clothes & bath mat once (requested), many days we could not get beach towels till afternoon (trying in morning),... more

The place is truly a palace. Excellent location for weddings; very picturesque. Extremely clean. The lobby/reception area has a smell of dampness and plumbing that you typically find in Caribbean hotel rooms. At first it’s quite unpleasant but you get used to it very quickly and don’t even notice it after the first 10 minutes or so. We didn’t like... more

My husband and I stayed at the RIU Palace 5 days. We thought this resort was beautiful and had an elegance to it. A lot of the staff have a difficult time speaking English so knowing any Spanish would be helpful. The food was OK - we didn't try any of the specialty restaurants. When it comes to food, we... more

The property was beautiful. The pool was very nice, although we liked the one next door better. The beach was absolutely wonderful. We took several tours, and the entire area is one of the most beautiful I have ever seen, and I have seen a lot of places in the Carribean. However, we did not like the rooms. Ours had... more

My husband and I arrived at the Riu Palace Punta Cana last Friday (10/23). Sadly, I'm back home in Connecticut, USA. From the moment we got there, the staff were amazing. Impeccable service 24/7. This is our 5th Caribbean vacation. Generally, I am a hard person to please. I've got to admit - this place was my favorite of all... more

Stayed at the riu palace punta cana for the second time in 2 years and once again could not fault it in anyway the staff are so helpfull and make you feel really welcome i would recomend this hotel for anyone there was a lot of weddings at the hotel so must be the ideal place more

Great hotel, the humidity is hard, they have to improve this. more

We've just come back from our stay at Riu Palace Punta Cana. We don't understand all the bad reviews. As far as we were concerned, the service was excellent and always friendly. We have no idea why some guests would complain about bad service. However, the rooms do smell musty, more so than in any other tropical destination we've been... more