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Edenh Real Arena Punta Cana

Edenh Real Arena Punta Cana
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 447 reviews
447 Reviews
5.0 of 5 stars
143
4.0 of 5 stars
125
3.0 of 5 stars
54
2.0 of 5 stars
84
1.0 of 5 stars
41
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#37 of 73 hotels in Punta Cana
  • Address
    Carretera El cortecito s/n entre Palma Real
    Punta Cana
    Dominican Republic
Check Rates: £132 $264 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 440 traveller reviews
  • What to Expect:
    • 4 based on 397 reviews Rooms
    • 4 based on 395 reviews Service
    • 4 based on 390 reviews Value
    • 4 based on 397 reviews Cleanliness
  • Recommended For:
    • 50% based on 430 reviews Older Travellers
    • 50% based on 430 reviews An Amazing Honeymoon
    • 40% based on 430 reviews Families with Small Children
    • 40% based on 430 reviews Families with Teenagers
    • 20% based on 430 reviews Young Singles

Reviews of Edenh Real Arena Punta Cana

( 1-10 of 447 )
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2 of 5 stars
Miami, FL
17 Jul 2008
1/10 found this review helpful

We stayed at the edenh from june 16-22. The hotel is beautiful and the workmanship and quality of construction is very good. We had the green bracelets and ended up in bldg 1 with a pool view. On the first day there we checked in and got our room at about 3:30pm. The first elevator was always turned off day... more

Management response from
Mike Bryant, Public Relations

Thank you for your review. Your observations have been noted and as you had mentioned about the music, we have indeed adjusted our format somewhat to give the resort a more cultural feel. In regards to lobster, we do not state in any of our literature that lobster is included in the price of your vacation. The same goes for...

15 Jul 2008
1/1 found this review helpful

We were at edenh for the first 2 weeks of july and had an amazing time. We were VERY NERVOUS about going after reading all the bad reviews, but were pleasantly surprised. We travel a lot, mexico, cuba, Jamaica, Antigua, St. Lucia, Bahamas, Turks and Caicos and always stay at 5star all inclusives, so we know what to expect. I... more

12 Jul 2008
2/26 found this review helpful

Dear users, Everything I write here in total true and can be prove any time. I paid every expensive for the 14 days vacation and I have to left this really bad and sick hotel after 8 days. - Room is smell bad and moisture. - I got a poison food for two days - Change room 2 times -... more

Management response from
Mike Bryant, Public Relations

Thank you for your review. It concerns us that you did not enjoy your stay . I encourage you to contact me at mh.bryant@nh-hotels.com to further discuss in detail the issues that concerned you. Regards,

11 Jul 2008
5/15 found this review helpful

I just came back from the EdenH Real Hotel in Punta Cana. I stayed from July 2 to the 6th. I will say that as a pretty frequent traveler and a very open minded person that I was disappointed. I traveled with my husband, brother and his girlfriend. With much anticipation of going on a vacation that was l8 months... more

Management response from
Mike Bryant, Public Relations

Thank you for the review. Your opinion has been noted and we take to heart what people think. In regards to the area, I must say, that the Punta Cana area is in fact booming and is the hotspot of the Caribbean as far as development goes. This whole area is seeing a rapid movement in residential development and recreational...

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5 of 5 stars
Columbus, OH
10 Jul 2008
8/10 found this review helpful

My husband and I honeymooned at EdenH Real from June 23-June 30, 2008. We had read all of the negative reviews and were nervous, but had decided to enjoy ourselves...and we did! We had the most amazing vacation ever. We would absolutely stay at this resort again. Our biggest complaint was that we had to listen to other spoiled Americans... more

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1 of 5 stars
Mooresville
8 Jul 2008
1/22 found this review helpful

If u are American be prepared for ALOT of trouble w/ comunication because even 95% of the guests at this resort are European that ONLT speak Spanish along with the staff! We arrived on Saturday June 28th w/ our 2 teenage daughters & 2 of their friends (we ALL had separate rooms ), but me & my husband had purchased... more

Management response from
Mike Bryant, Public Relations

Thank you for your review. We read each and everyone of them. In regards to your headline and comments within, our resort caters to approximately 90% American guests this time of year. America is a multilingual country, the second most spoken language being Spanish, thus it is not unusual to have a good number of guests that speak Spanish. ...especially...

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2 of 5 stars
Orlando, FL
8 Jul 2008
1/15 found this review helpful

We went with an open mind, but were terribly disappointed. We have traveled in South America, Central America, Carribean Islands and Mexico and this was the worst. Overall, the Dominican Republic and the Eden Real Arena leave you feeling like you are stuck in a tourist trap. The service is lacking and the prices for souvenirs and incidentals are ridiculous.... more

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2 of 5 stars
Washington, DC
2 Jul 2008
7/16 found this review helpful

Okay, so we will start with the good, this should be the quickest! GOOD----The resort is absolutely beautiful, the rooms are nice and spacious. Never had any difficulty finding spaces by the pool or the beach. We really enjoyed some of the employees (Lorenzo, Carlos, Jose Luis) that worked in the hotel, they were always willing to help us out... more

Management response from
Mike Bryant, Public relations

Thanks for your review. We read everyone of them and learn from them. Since your visit, we have addressed the restaurant issue and now have an open resevation program in effect, allowing you to book all restaurants available for the week ahead...greatly reducing the wait time for a table and to allow you better planning for your vacation. Again, thank...

30 Jun 2008
7/11 found this review helpful

I went to the Edenh with my husband and another couple for four days to celebrate our friend taking his bar exam. Before I give a full review, I should start off with saying that we are the kind of people who will find a way to have fun anywhere, so some things that might be big problems for others... more

Management response from
Mike Bryant, Public Relations

Thank you for your review in regards to your stay with us in march. Now, some 3 months later, we have addressed and are continuing to address issues such as the ala carte restaurants to increase guest satisfaction. We have now implimented a reservations program that allows more convenience for all guests during thier stay with us. You may reserve...

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5 of 5 stars
Pennsylvania
30 Jun 2008
8/8 found this review helpful

This hotel was absolutely great, the entire trip was a dream! I went down for my friend's bachelorrette party and we had an amazing time! The hotel was clean, comfortable, and relaxing. The staff was extremely willing to help and was by your side for your every need. I will be honest, after reading the nasty reviews I was extremely... more

Reviews of Edenh Real Arena Punta Cana

( 1-10 of 447 )
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Edenh Real Arena Punta Cana Address

Carretera El cortecito s/n entre Palma Real, Punta Cana, Dominican Republic