the service was good but i think the rooms are very expensive more than any other country that i visited for the price i paid the room wasn't big enough or nice enough.
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the service was good but i think the rooms are very expensive more than any other country that i visited for the price i paid the room wasn't big enough or nice enough.
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Dear November 30, 2011....we are so gratified that you experienced great service in a clean restful room at our hotel in June 2011 and that you kindly informed us via Trip Advisor of your positive experience...we have been working very hard at maintaining our service at top levels and are pleased to know that our efforts are succeeding....unfortunately we can't...
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Stayed at the Hotel this May 2011 , it is very nice ,clean and staff are very nice and helpful..the grounds are well kept,and for us the location was great ! Safe and Secure!
Food very good!
The only complaint I may have is that our room was a little small other than that it was a great stay for...
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Dear June 11, 2011,...thank you so much for your positive feedback...we have been trying very hard to make our hotel a home away from home for travellers to Port-au-Prince after the disastrous year experienced in 2010...your suggestions are welcome..we can't get bigger but we are getting better...thanks again!
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I stayed there for 4 nights, the rooms were somewhat clean, the staff weren't friendly including the manager. It was noisy at all time. upon arrival, they claimed there would be security and there was none. my cousins came to visit me the last night, we hang hout and had a few drinks since it was late I offered them...
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We heard you and we have made significant changes to the management....if you check the latest review of June 11, 2011, you'll see that things have improved considerably...we hope this will impress you and that you will give us a second chance...in the meantime happy travelling!
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I spent 3 nights at le marcelin Inn. The rooms were clean. Plenty of hot water. Air condition is only from 6pm to 8am. Service very poor. The staff very unfriendly and the owner even less friendly. The owner has no idea of the meaning of "customer Service" .He treats you as if you should thank him for letting you...
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We are so sorry you were disappointed..but we think readers should know that a room rented to 2 persons can't accommodate 6 and that our rooms are no smoking as you were advised on arrival..we could not, for the sake of the other guests, allow smoking, unnecessary noise, or the private use of public premises...perhaps next time you will want...
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