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The Jamaica Pegasus Hotel

3.0 of 5
81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
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The Jamaica Pegasus Hotel
Ranked #9 of 23 hotels in Kingston
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153 reviews from our community

    Trip type
Traveller rating
    26
    55
    42
    17
    13
Date Rating
San Jose, Costa Rica
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 12 May 2013 NEW

Stayed 1 night in April while on business in Kingston. The hotel needs renovations on the guestrooms, corridors and lobby. Luckily, they are currently renovating the lobby, and while this is in process, a temporary restaurant was fitted out below the ground floor in front of the pool. I hope they will renovate the guestrooms and corridors soon after. While... More

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See 2 more reviews by Chilis-Ticos for Kingston
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
14 May 2013

Thank you for your valued commentary. As you noticed the hotel is under renovation and the new Owners are committed to totally upgrade the property not only in public areas but also to the guest corridors and bedrooms. By way of clarification, buffet service is indeed offered for breakfast and lunch but there is a full a la carte menu... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 May 2013

Sent 2 nights here before onward to ocho rios. Entrance grand. Rooms adequate and clean but definitely need up grading. Pool warm and attentive towel attendants ( probably due to leggy blonde daughter) restaurant woefully lacking. Do not have the mac and cheese if you value your arteries........... For a posh ish hotel I was shocked to see a bottle... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
12 May 2013

Thank you for your commentary. New Ownership shares your views on the physical state of the property and is committed to upgrading the overall standards in terms of renovations and food and beverage offering. Most of the public areas, restaurants and bars will be completed within the next couple of months. Bedrooms have already started being completely revamped and will... More

New York NY
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013

I am sure that several years ago the Pegasus was a pretty impressive hotel for a capital in the Caribbean, unfortunately today is no longer what it used to be! The room are "old" and even the renovated one are not up to par. The service is mediocre, the breakfast cannot even compare to the one you are usually served... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
12 May 2013

Thank you for taking the time to pen your comments. The Jamaica Pegasus was recently acquired by new Owners who are committed to 'restore' the Jamaica Pegasus to its former stature not only in a physical sense but also throughout its service and amenities. Work has already commenced on most of the public areas and on one of the bedroom... More

New York City, New York
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 24 April 2013

This legendary Jamaican hotel is under a great deal of renovation. It's worth checking into the executive floor for that extra white glove treatment and renovated rooms. It's centrally located (within walking distance to business as well as banks and fast food). I really enjoyed the room. It was spotlessly clean. Bed was fine. Bath tub was narrow but in... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
26 April 2013

We are presently renovating all our bedrooms and have planned to have large showers in the majority of our new bathrooms instead of the tub. Wifi is temporarily down around the pool area as we are upgrading our entire system. It will be back up very shortly. Thanks for your valued comments - they are truly helpful as we continue... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 April 2013

The Pegasus is what happens when you build a hotel in the 80s and don't spend a cent maintaining it. My room was dirty, loud, in desperate need of a refit and lacked basic amenities. The bed was uncomfortable and the bathroom in particular was quite scary. Service was adequate and breakfast was average.The Pegasus has been helped by the... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
26 April 2013

The new Owners of the Pagasus have embarked on an extensive renovation program which will encompass all the public spaces and bedrooms. Most of the public areas will be finished over the next several months and the bedrooms will be renovated a floor at a time to minimise disturbance to our valued guests. Your comments are indeed noted and appreciated.... More

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Sandys
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 April 2013

Wasn't sure quite what to expect from this hotel while in Jamaica for Carifta. I was very pleasantly surprised. The staff was most accommodating to special requests. The food is excellent with a good combination of Jamaican and standard fare. The breakfast buffet was excellent - and included with my package. Far more extensive than typical buffet breakfasts in American... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
26 April 2013

Thank you for your kind words. The team at the Pegasus is constantly striving to exceed valued guests' expectations such as you and it is gratifying to know when we succeed. We have indeed embarked on an extensive renovation program of all public areas and bedrooms and we endeavor to minimise any guest disturbance. Thank you for your insightful commentary. More

Kingston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 9 April 2013

The Jamaica Pegasus is not a new hotel in Jamaica but it continues to give excellent service. The rooms are beautiful and comfortable and the food is diverse and delicious. Location is one of the pull factors to this hotel; located in the busy corporate area it is perfect for business trips and luncheons. Everything that you may need while... More

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Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
26 April 2013

Thank you for your kind words. The team is delighted we met your demanding expectations as a world traveler and look forward to having you back with the Pegasus Family very soon. More

Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 April 2013 via mobile

I stayed at the Pegasus on a recent business trip in March. The service was consistently poor, slow and inadequate. The rooms are shabby and badly in need of a refit. I certainly could not recommend it as a business hotel. Say at the Spanish court if you can is my advise!

Was this review helpful? Yes 1
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review
26 April 2013

We appreciate the comments you made following a recent experience at the Jamaica Pegasus although we are dissappointed that your stay with us was not more memorable. New Ownership has recently acquired this fine property and is invested heavily in upgrading not only the physical structure and appearance but also the services that it offers. We hope that you will... More

Port of Spain, Trinidad
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2013

I stayed at the Pegasus in Kingston, Jamaica recently. The hotel is not new and could probably do with some refurbishments here and there but it is clean and comfortable and the staff is very pleasant. The location is also excellent for a business traveller to Kingston and I felt very safe. The food (I only had breakfast) is good.

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1 review
4 of 5 stars Reviewed 4 April 2013

Hotel is great and the food is good my stay was excelente and i will returned in the near future with my friends. Thanks to all of the staff there. The hotel is near to,parks , supermarket, Restaurant , buses , and so much in the area.

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Additional Information about The Jamaica Pegasus Hotel

Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 23 hotels in Kingston
Price Range: £££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Pegasus rises 17 stories in the heart of the business and financial district. It is within walking distance of international offices, embassies and shopping areas. The hotel is located 25 minutes from the Norman Manley International Airport. Our all-suite Royal Club floors are specially designed for business executives, and amenities include private check-in and check-out, complimentary continental breakfast and cocktails in the private lounge and a private fitness room. ... more   less 
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The Jamaica Pegasus Hotel
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