Stayed here during a quick business trip, had stayed here many times in the 1990's when I traveled more often for business to the Island. This used to be a good little B&B, not really a hotel. The staff used to be pleasant and friendly. Compared to my recent experience, the staff is rude and not attentive, especially the woman... More

> Noisy - late hour receptions and odd timing conferences and being right next a set of stop lights is the icing on the cake. >Substandard service - front desk closes at 11pm......WHY???? Making outside calls on the room phone is a hassle. Some rooms only have ONE key and your room does not always get cleaned daily. Staff needs... More

An intruder tried to get into the room around 3:00 am the last morning of our stay. Windows were quite loose. Thank God I was awake praying. If I was asleep God only knows what could have happened. When we pulled the curtain back suddenly and scream we came face to face with the intruder with only the shakey window... More

The place is in need of some improvement..although from what I've seen, they're working on it. The continental breakfast is rather small, the rooms feel musty and operating the tv is annoying as the remote controls aren't properly set up. There were some some spots in the bathroom and overall it isn't a good value for the money.

This had to be the worst hotel I have ever stayed in. They had conventions every night so it was always loud and busy. When we left and returned back to the hotel there was no parking spots. The walls were dirty with chipped paint. The furniture in the rooms was worn and old. The chairs and floor were dirty.... More

When I visit Kingston I generally stay at the Medallion on Hope Road. The Medallion is a Victorian-era structure, located 'uptown' and an easy 5 minute walk to Bob Marley House. I have always gotten a clean, spare, utilitarian room adequate to my needs. This is NOT a 'service-intense' hotel, but if you are satisfied to have a safe and... More

The place was just okay it is in a great location across the street from tgif. Which is a good place to hang out after dark. The staff was very pleasant. tending to all my needs. The water was hot when I showered. The food was good when I ate there.it cost me less than a dollar us to get... More

Stinky rooms, no water in bathrooms at night, non-responding staff. The hotel is undergoing restoration, if you intend to stay here, be prepared for constant drilling and hammering noise throughout the day seven days a week.The manager Mr. Bailey is totally indifferent to guest's needs. The Food service is so hopeless that if you ask for tea, they bring coffee... More

This is NOT an establishment that I can ever recommend anyone doing business with or would I ever give my custom again. I had my wedding reception on September 30, 2006. The contract stated that we would have the hall at 10am for decorating yet at 3pm was still not available. Construction crew going in and out of the premises,... More