Reception/Check-in Excellent despite being on Thomas Cook flight with at least another 50-60 Checking in on the same day at our hotel. DO NOT queue with everybody else, it will take forever. Simply become a Hilton H Honors member prior to leaving the UK and you pretty much guaranteed a room upgrade if your cheeky enough to ask for one.... more

Just back after a 10day break and wished we had stayed longer. Great for families with the lazy river, slides and swim up bar. Plenty on the beach to do and staff are very H and S conscious. Rooms were clean and we had the maid service every day. Food was on the whole quite good and we took advantage... more

We recently stayed at the Rose Hall Resort, and we were unsure about what to expect since we have not enjoyed previous experiences at large all-inclusive resorts. We really enjoyed our stay and we would definitely go back again. The staff were wonderful and the beach was great. We really enjoyed the meals which was probably the biggest surprise. A... more

After reading reviews on here about this hotel, I was getting a little nervous the closer my departure date got. Upon arriving at the resort, we were first greeted by beautiful landscape inside of fenced property. The lobby was modern and yes, the staff and service was slow, but that is the Jamaican pace. Once we received our room, it... more

This is our 6th time to Jamaica and first to this resort plus first visit in Sept/Oct - a little apprehensive because of that but we needn't have worried. As usual the Jamaicans helped this turn out to be a great time. Staff - Great bunch, speak to them in a civilised manner, have a laugh and joke and they... more

Wow, what a great trip! This is a wonderful hotel, and we would stay again. We have staed all over the Caribbean. The staff were so great. A fellow traveler from London said it best - everyone is respectful and sincerely positive about making your experience terrific. Rent a cabana if you stay, because Tricia Rowe is terrific. She set... more

I recently traveled to Montego Bay, Jamaica with my 3 teenagers. We stayed at the Rose Hall Resort and Spa and would love to return. The resort is beautiful and the staff is extremely helpful and friendly. We liked the size of the resort--it's small enough we really got to know some of the guests during our stay. I especially... more

We recently visited Jamaica (Sept 12 - 24) and stayed twice in the Hilton Rose Hall Resort - two stays of 4 days each. The first 4 days we booked room-only and the second 4 days we were all-inclusive Gold. Both experiences were excellent. The location of the Rose Hall is in a demi-desert area and there is less precipitation... more

This hotel has absolutely everything to cater for everyone ..you can get involved as little or as much but my personel experience when I encountered a problem was met by the highest management and security whom ensured daily I was ok. Can not believe how highly they valued my stay and treated me as though I were royalty and the... more