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Sandals Montego Bay

5.0 of 5
Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
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Sandals Montego Bay
Ranked #7 of 61 hotels in Montego Bay
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2,766 reviews from our community

Traveller rating
    1,672
    606
    225
    160
    103
See reviews for
Families
59
 
Couples
1923
 
Solo
6
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
new york
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

This was the first time to a Sandals for me & my husband. We had a wonderful experience. The staff was friendly and helpful especially Alford (Big Al). We got upgraded to a beachfront room with balcony which was so great. The beach was one of the best I've been to....plenty of lounges and bar service was abundant. The restaurants... More

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toronto
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

How do we begin?? Sandals AHHH!! Sandals Superb!! We are faithful Sandals six time repeat customers and Sandals is as always the ulitimate choice for a vacation. This hotel and all its facilities are top notch but what makes the resort stand out from all the other resorts you could book in Jamaica is the incredible lovable staff. From the... More

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Westminster, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

Being in need of a relaxing vacation, my husband and I decided to try the butler service offered by Sandals. Nasha and Mykal took excellent care of us. Dinner reservations were made before we arrived, making sure we had the opportunity to try each restaurant and have the best seat in the house, the bar and refrigerator in the room... More

Was this review helpful? Yes 1
charlottetown, canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We just got back from Sandals last night. The vacation was wonderful right from the minute we stepped off the plane. We arrived at the resort only to be told we were being upgraded by six levels....Wow! Then off to Cricketers where we were greeted by Shanay nay saying "your back". The playmakers were wonderful and at the bars we... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My oldest daughter was married this past Saturday, May 11th at the Sandals Montego Bay. My daughter, myself and my husband arrived on Thursday, May 9th till Wednesday, May 15th. I have never stayed at a Sandals resort and frankly with the bad experience last year in Jamaica at the Grand Palladium in Lucea I thought this place was going... More

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 May 2013

It's taken a month to come down off Cloud 9 to write this review. Will try to be brief and to the point. Highly Suggest you use Club MoBay for arrival and departure. This was our 2nd trip in 4 months and the first time it took FOREVER to get through customs. With Club MoBay, we were on our shuttle... More

Was this review helpful? Yes 5
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013

We have never had as much fun on a vacation as we did at the Sandals Montego Bay. It offers something for everyone, the beach is beautiful and very calm as for the Piano bar is more lively as it offers the swim up bar. The drinks are consistently flowing and the energy is heightened as you listen to the... More

Was this review helpful? Yes 3
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

We had an excellent time at Sandals in Montego Bay! Food was excellent, drinks were excellent, service was excellent! Our room was beautiful and clean! It is very close to the airport so you do hear the planes all day long however, after a day you really don't even notice them, and they do not disrupt sleep. Our only complaint... More

Was this review helpful? Yes 3
Caledonia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013

In March, 2013 we stayed 3 days at Montego Bay following 6 days at Sandals Negril. We are sorry to say that after the friendliness of Negril, Montego Bay did seem a little less personal. However, to be fair, there were some health issues to deal with so we didn't leave the room for meals, etc. Perhaps if we had,... More

Was this review helpful? Yes 1
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this review
8 May 2013

We're happy to read that your stay, overall, was very enjoyable. We always strive to offer amazing vacation experiences and anything less than perfect calls for improvement on our part. It seems we did not meet your expectations in a few areas of our service. We want to ensure that our future guests do not share the same experience. Therefore,... More

Atlantic City, New Jersey
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 May 2013

My first Sandals vacations was extrondinry at the emerald bay exumas locatinion. The location, serrice, and amendities werefabulous. The only complaint we had was that we couldn't do anything off property without a great effort. We decided we loved sandals but wanted a different location and picked Montego Bay Jamaica, Big Bistake!!!. The service levals were not the same. The... More

Was this review helpful? Yes 3
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this review
8 May 2013

I'm so sorry that your experience at our resort did not quite meet your expectations because of this unfortunate incident. As you may know, we take theft very seriously at our resorts and while it is not a regular occurrence, we still make the necessary provisions to ensure that there is not a repeat. We hope that you will afford... More

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View all 61 hotels in Montego Bay, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Very nice(61)
  • Great time(39)
  • Butler service(37)
  • Royal caribbean(37)
  • Water sport(26)
  • Tokyo Joe(16)
  • Cucina Romana(16)
  • Piano Bar(15)
  • Other resorts(13)
  • Would highly recommend(12)

Additional Information about Sandals Montego Bay

Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Montego Bay
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Montego Bay
#7 Luxury Hotels in Montego Bay
#7 Top resorts Hotels in Montego Bay
#7 On the Beach Hotels in Montego Bay
#12 Family Hotels in Montego Bay
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 
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Also Known As:
Sandals Montego Bay Hotel
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay

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Sandals Montego Bay
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