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Sandals Carlyle Inn All-inclusive Resort Reviews, Montego Bay

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All 61 Montego Bay hotels

Sandals Carlyle Inn

4.5 of 5
Kent Avenue | PO Box 421, Montego Bay 00000, Jamaica
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Sandals Carlyle Inn
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86%
Ranked #12 of 61 hotels in Montego Bay
4.5 of 5 stars 986 Reviews
Most recent review
“Fantastic Hotel”
4 of 5 stars Reviewed 14 June 2013
edmkted Manchester, United Kingdom
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986 reviews from our community

Traveller rating
    622
    219
    60
    53
    32
See reviews for
Families
30
 
Couples
751
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Fantastic Hotel”
4 of 5 stars Reviewed 14 June 2013 NEW

Great place to stay in Montego Bay. Small hotel, but you get to know everyone here and the staff are fantastic. Everyone stops and says hello and makes an effort with you. The food in this hotel was better than the other bigger Sandals that we visited.

Was this review helpful? Yes 3
Winston Salem, North Carolina
1 review
1 helpful vote 1 helpful vote
“Amazing staff!”
5 of 5 stars Reviewed 12 June 2013 NEW

I can’t say enough nice things about the people at the Carlyle. From the day of arrival the staff introduced themselves one by one, even the maintenance staff stopped to say hello, and everyone made it a point to remember our names for the remainder of our trip. We had visited the property while on the first trip to a... More

Was this review helpful? Yes 2
Abbotsford, Canada
1 review
2 helpful votes 2 helpful votes
“A small Inn with a big heart”
5 of 5 stars Reviewed 11 June 2013

The smallest member of the Sandals brand, the Carlyle offers a small town feel without compromising the luxury of an all-inclusive resort. The friendly and attentive Staff waste no time getting to know your name,and really make you feel welcome. Breakfast and lunch is served a la carte poolside or indoors. For those in-between urges Nibbles garden grill serves snacks... More

Was this review helpful? Yes 2
Cassie C, Sandals Resorts Review Coordinator at Sandals Carlyle Inn, responded to this review
15 June 2013

Thank you for your review of Sandals Carlyle. It is so refreshing to hear the kind words of our guests. We're so thrilled to read that you both had a stellar experience with us. You also got a chance to try out our Stay at 1, Play at 3 program which allowed you to enjoy all of the dining and... More

watford herts uk
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“sandals does it again!!”
5 of 5 stars Reviewed 10 June 2013

Just back from 11 nights at the Carlyle. Not our 1st trip there so we know our way around!! They made us feel very welcome and nothing was too much trouble for them. A special thankyou to William on the snack bar who was very pleasent, always smiles and cooks great jerk chicken!! There is a new chef and a... More

Was this review helpful? Yes 1
See 5 more reviews by boxchat for Montego Bay
Cassie C, Sandals Resorts Review Coordinator at Sandals Carlyle Inn, responded to this review
15 June 2013

Sandals Carlyle is really the best of both worlds. We're so happy to hear that you enjoyed your return visit to our lovely resort. You can experience a relaxing vacation here as well as a fun, entertaining experience at our other two resorts in Montego Bay. Thank you so much for our feedback. We can't wait to welcome you back... More

Port Charlotte, Florida
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Big fish in a small pond”
5 of 5 stars Reviewed 7 June 2013

We selected the Carlyle because it was a small hotel. We wanted a quiet place to stay, with the option of the larger hotels 5 minutes away. At the Carlyle, you are greeted by name from the bartenders (TeeJay & Denise) wait staff (Jerome, Darwin, Shadonna, Kerisha, & NIGY. The 2 ex.chefs (Colin & Christopher) were very accommodating. Colin even... More

Was this review helpful? Yes 2
Cassie C, Sandals Resorts Review Coordinator at Sandals Carlyle Inn, responded to this review
15 June 2013

Thank you for your great review of Sandals Carlyle. We're so glad you had such a fantastic stay with us. Our staff is top notch and truly do their best to ensure our guests have amazing experiences on resort. We can't wait to welcome you back for another great vacation! Sincerely, Cassie C. More

1 review
1 helpful vote 1 helpful vote
“We felt like we were at home with family.”
5 of 5 stars Reviewed 6 June 2013 via mobile

My husband and I stayed at the Carlyle for our 16th anniversary. We were greeted as soon as we arrived by Dennis, who was our butler. He made our trip so special. The entire staff is so kind and friendly and cater to your every need. We can't wait to book our next trip to the Carlyle.

Was this review helpful? Yes 1
Mobridge, South Dakota
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Trip of a lifetime,”
4 of 5 stars Reviewed 3 June 2013

We truly enjoyed this trip. The Carlyle has the charm and elegance of a small country town. The staff was wonderful and you felt like you had known them forever. The rooms were quaint and lovely. We were there during hurricane Sandy and they did not let that ruin our stay. The food and bar was great as well as... More

Was this review helpful? Yes 2
Vancouver
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
“Sandals Carlyle is the Best”
5 of 5 stars Reviewed 31 May 2013

Sandals Carlyle is awesome. This is our 5th time here and as usual we were not disappointed. I highly recommend this quaint hotel for the warm and friendly staff. The location is close to the Hip Strip so there is lots of shopping to do. If you want to enjoy a private beach just hop onto the shuttle for a... More

Was this review helpful? Yes 1
See 2 more reviews by mistrymansion for Montego Bay
Cassie C, Sandals & Beaches Review Coordinator at Sandals Carlyle Inn, responded to this review
6 June 2013

Thank you so much for your review of Sandals Carlyle. We're delighted to read that you had another wonderful stay at our resort. We're so happy that we succeeded in creating that luxury romantic experience for you and exceeded your expectations for the 5th time. We look forward to your return home for another amazing vacation. Sincerely, Cassie C. More

Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Intimate and Impeccable Hospitality”
5 of 5 stars Reviewed 28 May 2013

My husband and I (both die-hard Sandals fans) were guests of the Sandals Carlyle in early May. As a former hotelier (the hospitality industry being my "first love"), I was amazed by the genuinely welcoming atmosphere of the Carlyle. As with any and all Sandals, guests are left with the distinct impression that the only people enjoying themselves more than... More

Was this review helpful? Yes 1
Cassie C, Sandals & Beaches Review Coordinator at Sandals Carlyle Inn, responded to this review
31 May 2013

We're so happy to read that you had a great vacation with us. We love to hear our guests boast about their amazing experiences and the wonderful personality and hospitality of our staff. Thank you for your review. It was a pleasure creating such a memorable experience for you. We can't wait to welcome you back soon! Sincerely, Cassie C. More

Port Charlotte, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Vacationing in Jamaica”
5 of 5 stars Reviewed 28 May 2013

We are staying here at the Sandals Carlyle Inn for a week and we couldn't of been any happier. It was my wife's birthday during our time here and it was a great present for her from me. The staff here are very friendly and are willing to made your stay here a time to remember. The food and drinks... More

Was this review helpful? Yes 1
Cassie C, Sandals & Beaches Review Coordinator at Sandals Carlyle Inn, responded to this review
31 May 2013

We're so glad to hear that you are enjoying your stay at Sandals Carlyle. We always strive to create memorable experiences for our guests and it seems we have exceeded your expectations. Please continue to enjoy your stay and do visit our other properties while you're in Montego Bay. Thank you for your review. Have a great week! Sincerely, Cassie... More

 
 
Sandals Carlyle Inn
Sandals Carlyle Inn
4.5 of 5 stars 986 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Public beach” (31)
  • “Other resorts” (30)
  • “Royal caribbean” (19)
  • “Room service” (13)
  • “Very nice” (11)
  • “Great time” (9)
  • “Hip strip” (9)
  • “Jerk chicken” (7)
  • “Crazy ray” (7)
  • “Cheryl Brown” (7)

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Additional Information about Sandals Carlyle Inn

Address: Kent Avenue | PO Box 421, Montego Bay 00000, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Montego Bay
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotels in Montego Bay
#11 Top resorts Hotels in Montego Bay
#11 Luxury Hotels in Montego Bay
#11 Family Hotels in Montego Bay
Price Range: £££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
•A romantic, intimate atmosphere with personalized service.•The real Jamaican experience; Jamaican smiles and attentive service to make you feel at home instantly.•Small in size yet big on charm and large in value.•Close proximity to Montego Bay 'Hip Strip', where you will find duty free shopping, restaurants, bars and clubs.•24 hour room service for all room levels.•Butler service available for our newly renovated, top category room, the Carlyle Club Ocean View Penthouse.•Complimentary shuttle bus to Sandals Royal Caribbean and Sandals Montego Bay “Stay at one play at three”, where you can enjoy eighteen dining experiences.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 
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Also Known As:
Sandals Carlyle Hotel
Sandals Carlyle Hotel Montego Bay
Sandals Hotel Montego Bay
Sandals Inn
Sandals Inn Jamaica
Sandals Jamaica
Sandals Montego Bay
Sandals Inn Montego Bay

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Sandals Carlyle Inn
Kent Avenue PO Box 421
Montego Bay 00000
Jamaica
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