I really Do not know where to begin!!!! • HOUSKEEPING STEELS FROM THE ROOMS!!!! • And if that is not bad enough - the staff will not help out at all... They are unable to smile, rood, and act like Theft is no big deal! • The food is awful, and the waitress make you feel unwelcome! All over I... More

Front desk staff--let's start there. Wow! Can you say rude? After many years working in the hotel / hospitality industry, I found this shocking! Had paid for an upgraded balcony ocean view, receptionist (Juline) claimed they had no record of it and wasn't interested in helping us figure out where the discrepancies were. After being placed in a HORRENDOUS smelling... More

this is a great bang for your buck ,awesome staff, great location.i would not hesitate to go back ,its needs alittle updating but so do the exclusive resorts down there. More

We booked this hotel purely based on the fact that it is was not a massive hotel with thousands of people and that it only offered breakfast as opposed to all inclusive hotels. When we visit a country we like to experience and explore the country. An all inclusive hotel, for me personally, could be anywhere in the world. They... More

check in good got 3rd floor last room (good exersize) oceanview, no clockradio but one arrived (thanks Juline) when I asked. Beds comfortable,able to adjust airconditioner or turn off. Breakfast okay to start day but have to ask for juice, fruit and muffins. Ate supper there firstnight and took 1 1/2 hrs to get with only 2 tables of 2... More

Well I have so many stories I could share mostly about all the new friends we made in the brief week., the room, staff and service were all exceptional. Summary: My wife and I returned to the Island after being married there 19 years ago. We could not afford to take our teenage children to an all inclusiveness so we... More

Hi Peeps, Rooms is a great place to stay if you'd like the NON-All Inclusive experience. With that said in mind you'd be able to experience the JA. culture by stepping out of the grounds and enjoying the experience. Trust me aint nobody robbing you, chasing you down, hunting for you, etc..... Its just like any other tourist place.... I've... More

We went Jan 20th to Rooms at Ocho Rios. Our first room was on the main floor, the outside patio door locked but when jiggled would open, they sent maintenance three times to fix it the third time the maintenance man never even locked it and when we locked it and jiggled it it was still opening. After three days... More

OK is it a five star...no...but is it on the beach..yes. If you are tired of the all inclusive herd to the buffet line and want to get out and enjoy Jamaica..real Jamaica I would recommend this hotel. It was old but clean and the staff are great. It is relaxed and the beach was quiet and the water great.... More