Its hard to believe the differant reviews for this hotel. We are planning another vacation and thinking about Jamaica again as we loved it . We found the staff all wonderful. We were upgraded to an ocean view room upon our arrival. The meals at the buffet and all the alacarte resturants good. Always something to eat to please everyone.... more

Rooms although clean smelt damp Buffet restaurant service was very slow and badly managed food was sparce and poor quality. Entertainment and Action packed activites? were poor Hotel caters for large conference groups who seem to be the priority Management need to listen to the holidaymakers who pay a lot of money for a product that is no better than... more

just got back from here mon 26th oct. hotel i found to very clean, as for one of the comments on the swimming pools, they were immaculate. was really concerned before we went by the reviews, nothing to worry about if you going here. yes rooms could do with updating, especially the bathrooms. we were in room 510 in the... more

We have just returned from 2 weeks at the Sunset Jamaica Grande and can barely fault it. The location is perfect and the view from our room was amazing. We booked a 1 bedroom suite (which we would strongly recommend to book as it's about 3 times the size of the standard rooms and has 3 balconies looking in different... more

We arrived on the 17th of October and didn't know that it was the holiday weekend in Jamaica. the hotel was booked solid with locals. We arrived at 12:30pm and watched for three hours as people came in and checked into the hotel, got their keys and went to their rooms but did we, No, we sat in the lobby... more

I cant believe the reviews i have read, did we go to the same hotel??....... long wait to check in, then given one bed when had requested 2 when booking. rooms are in desperate need of repair food standard is very poor and repetitive (especially if you are a vegetarian), plates, cutlery and food always ran out so always had... more

September 2009. What can I say, this was my second visit to Sunset Jamaica Grande and the experience just gets better. Initially the holiday got off to a poor start with a three and a half hour flight delay, but what the heck! It's holiday time so I just chilled out at Gatwick listening to Bob Marley on the walkman.... more

really enjoyed our stay. Staff was friendly and helpful, food was great, beach was beautiful. did not want to come home more

I arrived back yesterday.I am afraid to say I would not stay at this hotel again. The rooms were in a terrible condition in desperate need of repair. The first night we were locked in our rooms and we made five attempts to get room service to get us out, when the maintenance man arrived it took a total of... more