I was taken to The Sunset Jamaica Grande Resort for my birthday. It was the worst trip I ever took. Food was horrible. The rooms were sub par. They advertised casino that was moved out over a year ago. The staff cared little about complaints. I booked through Cheapcaribbean.com and that was a mistake. They are aweful with customer service... more

I read some of thes reviews and wondered if we stayed at the same place! Your vacation is what you make it. No place is perfect, you can find things if you want, but come on you are on vacation, relax a little. The trip from the airport to the resort takes about 2 1/2 hrs. because you drop off... more

We stayed six days, five nights and we were ready to go home from day ONE! It took them over 3 hours to get us in our room. The front desk staff seemed as though they did not have a clue of what they were doing (like it was their first day one the job with no training). When we... more

We booked Sunset Jamaica Greande as our venue through our travel agent Thomas Cook in Irvine ( who i must add are great ask for wee sharon ). We decided on Virgin Holidays for this special occasion and 13 of us went. Virgin was great first class all the way and the staff really looked after us with champagne what... more

Have just returned from SJG. Had a great time!! Hotel is wonderful. Food was great never had a bad meal! No problem booking into the restaurants either, the Chinese is esp good!! The rooms are fine so don't worry if you have read bad reviews, they are cleaned daily with fresh towels, the maid service is excellent. The two private... more

I used to be a regular stayer at the Sunset Jamaica Grande, however it seems to have gone down hill RAPIDLY! The rooms are appallingly shabby (I was moved 3 times). When you are spending £000s you expect something decent. This hotel is just Butlins (before the makeover) in another country. The rooms are shabby, the food is BAD apart... more

We stayed at Sunset Jamaica Grande, for our honeymoon, July 5 - 12th. We booked the trip through itravel2000.com and flew Edmonton to Toronto, Toronto to Montego Bay. It leaves for a very long travel time, 4 hours from Edmonton to Toronto, 4 hour layover in Toronto, 4 hours from Toronto to Montego Bay and 2 hours from Montego Bay... more

This was a super inclusive resort. Great family get-away. We took our 4 and 6 year old children over Easter holiday. They totally enjoyed the Kids' club area. I felt very comfortable letting them stay and play with the very caring staff. They had great activities for them and was very organized. We could look over the schedule of events... more

My Boyfriend and I stayed at the Sunset Jamaica Grande for 7 nights from 6th July - 13th July, uopn arrival we were really impressed, it is a very beautiful resort. Check in was efficient and we were served with a fruit punch upon arrival. After reading some of the reviews on here we decided to ask for a room... more