I don't know where some of the people who have written revues for this hotel have stayed but it most certainly was not the same one that e stayed in. I will say that I did hear that there had been three break ins the week before we stayed but then you use the safe provided and make sure that... more

I stayed here for 2 nights as part of a trip assigned by the Jamaican Tourist Board. I have stayed at another Riu in Riviera Maya and they were both very similair. I must say it was just ok nothing great. The Riu's I have learned foodwise are a little below average. As someone who eats only fish and poultry... more

food poor not safe rooms get robbed,not safe to go out of the hotel i was offered drugs on the tour bus ,if you drink take your own its horrid, as for the beach its shallow you can not swim out as the jet skies are to close thats when they are not trying to sell you drugs if you... more

This hotel is simply beautiful, you should try,beach beautiful more

We have just returned (Sept 23) from club hotel riu negra after a two-week stay. Full marks to Thompson. Flight on time, reasonable flight (flying is never enjoyable) good transfer and efficient check in. We requested floor 3 building 1 but were given floor 1 building 3 but when we complained this was quckly adjusted to our satisfaction. Staff and... more

I just spent 6 nights (9/17- 9/22), and had a very nice stay. After reading some negative reviews I was worried I made a terrible mistake. So wrong was I. The rooms were clean, the a/c worked fine, but didn't need it most of the time. No bugs, food at buffet was excellent. Staff was great. Hats off to Henroy... more

just got back from our holiday in the riu negril and it was great. reception. we were booked in within 15mins of getting off the coach staff were very helpfull. always pleased to see you and always had smiles and always asked how you were and if every thing was going ok. restraunts very clean, staff were very friendly, always... more

Stayed in august, check in was fine. We had 2 rooms. Noticed a cockroach, didn't think much of it. When we got back from dinner to our rooms they were full of roaches. I complained to the public relations person. She was apolagetic and said it was a big surprise!!!(yea right). They offered to switch rooms in same building, but... more

A fabulous hotel, nothing was too much trouble. Rooms were clean, towels aplenty. Food and drink in abundance. Nothing to complain about at this hotel. It was very very clean and staff worked so hard! Vast range of food and excellent choices. Speciality restaurants were good too! Beach was nice. Staff friendly. Loved the Riu would go to another tomorrow.... more