This dump is located on a beautiful beach with sunsets over the carribean. But our experience was a nightmare. The check in was OK but as soon as we opened the door to the room, it smelled as if some dropped a gallon of bleach and never cleaned it up. It was impossible to breath. Our next room was better... more

When I first arrive to the hotel I went directly to the reception and she charge my credit card for the total amount of the stay (4 nights) without showing my room. When I went to my room, it was completely full of mosquitoes. I went back to the recepcionist and she was looking for spray to kill them forgetting... more

I wish we had checked the reviews here before going to this place. We can only agree with all the bad reviews. The only positive was that the staff at the restaurant were friendly and the food was decent. Not sure about the drinks served in plastic Solo cups though. The bed in the room was so bad that we... more

The so-called beach was about 100 feet long., that was it...the mattress in Rm 118 were terrible...both beds were covered in vinyl and were so hard it would have been better to sleep on the floor. The bed spreads were dirty and stained. No wash cloths provided and none available when asked. Ice was kept in a cooler by the... more

We checked into this small beach front hotel for one night and extended our stay, day by day, for three additional nights., each at $90 per. Staff and manager couldn't have been more helpful, they even let us use their front desk PC to view Trip Advisor to help plan our next stop in Ponce. When we were there in... more

We arrived and we have to make two check-in's, one at the hotel and one at the restaurant, because the offer includes all the foods, but it had to be paid directly on the restaurant. Bed was a little hard. We thought it was a box spring, but it was a hard-like-wood mattress. A/C was an individual unit and it... more

As we entered the Hotel area we didnt like it, but we had already the reservation so we couldnt do anything. We went to the front desk and the person in the counter didnt had a very good humor. After that we went to our room, once we got inside the room we found roaches, I went down and told... more

My friend booked the room, but on our departure I realized that I had left my diamond ring, have called the hotel and talked with the lady that cleaned my room, she stated that she had found the ring and would give to management so that it would be mailed to Maryland, but as of this date I have not... more

Never consider this hotel if you want to have a good time or at least a friendly, respectable staff. I considered this hotel because of the information in the Frommers travel guide. I made a reservation for two days by phone and asked about the water and swimming conditions. They told me there was clean, clear water and that there... more