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Four Points by Sheraton Caguas Real Hotel & Suites


Hotel class 3.0 of 5
500 Alhambra en Granada Blvd. | Caguas, 00726, Puerto Rico
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Reviews you can trust

52% Recommend
3.5 of 5 stars 19 reviews
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1 of 5 stars
Virginia
5 Nov 2009 | Trip type: Family New

Booked a deluxe suite overlooking the golf course & lush mountains, assigned a view to a wall and A/C unit. Moved right away to a room with partial view, but nothing as described or shown on their web site. I am still trying to figure out where the picture from the web site was taken from, not representative from what... more

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4 of 5 stars
9 Oct 2009 | Trip type: Couples

This was our first trip to PR. We decided to stay off the beach and right in the mountains. It's a short distance from the beaches of San Juan, but with traffic this can be a 40 min to 1 hr drive. There is very little in Caguas, but it's in reach of several sights including the rain forest. The... more

Management response from
GuestServiceManager1, Guest Service Manager

Dear Mr. Taragailblack: Thank you for visiting and taking the time to share your feedback with the Four Points by Sheraton Caguas Real. Feedback is really important and helps the team with providing the customer service that will meet your desired expectations. I am glad that despite the little drive, your experience was what you were looking for. I remain...

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4 of 5 stars
florida
30 Jun 2009 | Trip type: Couples
0/1 found this review helpful

hotel was very nice .nightly entertanment was great .just the parking should be free of charge for guest of the hotel.i would come back on my next trip to the island more

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2 of 5 stars
wisconsin
17 Apr 2009 | Trip type: Family
0/1 found this review helpful

The hotel is far from any attractions unless you have family/friends in the area. the parking was $6.50 per day if you paid the attendant. But if attenant is not available theres an electronic/ ATM machine that makes parking payable at only $32. Use the attendant! The rooms were average, kind of dated. I did not use the pool, and... more

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4 of 5 stars
St. Croix
24 Apr 2008 | Trip type: Solo travel

After a hell of a travel day that left me stuck in SJU, AA put me up in this hotel and covered my taxi from and back to the airport. When I arrived I thought, wow, this place looks like way more fun than the Best Western at SJU. I was right. I had dinner at the bar in the... more

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2 of 5 stars
Wolfeboro, NH
5 Mar 2008 | Trip type: Couples
0/1 found this review helpful

This is the first hotel we stayed at on our PR/St John vacation. We learned a valuable lesson - always ask if all charges are covered in the price quoted. AAA quoted a charge of $145 per night. The actual charge was $190.65. In addition to service fee/tariff - $15.95, room tax - $15.95, service fee tax - $1.75, we... more

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3 of 5 stars
Worcester, MA
31 Dec 2007 | Trip type: Family
1/2 found this review helpful

Nothing available in San Juan after coming back from our cruise. This hotel is fine, but WAY out. $56.00 cab ride from the cruise pier, which means we didn't opt to go into San Juan again. Hertz rental cars onsite...no cars available for 2 days. One restaurant on site, one spot for breakfast, a wine and sushi bar open in... more

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3 of 5 stars
Arizona
16 Jun 2007 | Trip type: Business
3/4 found this review helpful

I stayed at this hotel Wednesday and Thursday nights, June 13 & 14, 2007. I was there on business. The room was comfortable, clean, and quiet (even though the hotel is right by a freeway). My only real complaint was about the breakfast. My rate included a free continental breakfast, for which I received vouchers when I checked in. They... more

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2 of 5 stars
Bethesda, MD
20 Feb 2007 | Trip type: Business, Solo travel
6/6 found this review helpful

Most of what I have to say has been said by others, so I'll keep it short. Positive: The hotel is clean and modern - I'll give it that. Negatives: 1. Construction noise!! I had men hammering directly under my window starting at, I kid you not, 6:30 AM. I asked to move to a quieter room and was told... more

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4 of 5 stars
Boston
1 Jan 2007 | Trip type: Couples
3/4 found this review helpful

We stayed at the Sheraton Four Points in Caguas between December 25 and December 30, 2006. The hotel was a mixed bag. If you’re looking for the typical Puerto Rican big hotel near the beach, look elsewhere. This hotel is nowhere near the beach, but if this is not a problem, it is a nice hotel. We were visiting family... more

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Four Points by Sheraton Caguas Real Hotel & Suites Also Known As

  • Sheraton Puerto Rico
  • Four Points Puerto Rico
  • Puerto Rico Sheraton
  • Puerto Rico Four Points
Address: 500 Alhambra en Granada Blvd. | Caguas, 00726, Puerto Rico