It sounds like the folks who wrote above me must have stayed at a different place! I was coming on this site to review, but I feel compelled now to write something that is both a review AND a bit of a response. I come to PR about once every six weeks, for business and pleasure. My own stay was... more

This was by far our worst hotel stay in Puerto Rico, and our most expensive. We originally had reservations at the hotel's other property, La Candela, which was even scarier. There was nothing else available through them except the Herencia, and the entire city of San Juan was sold out, we called everyone. So basically, we were sleeping in our... more