I had my heart set into this hotel for a very long time. I have to say that the staff is very friendly and the hotel is charming but it had too many problems that made our stay in there very umpleasant. First, the hotel is being remodeled and we were placed in the same floor where the remodeling is... more

We stayed at El Convento for two nights last week and were certainly not disappointed. It is very romantic, beautiful and steeped in history. The rooms are a little small, but more than comfortable. Rooms include a sound proof door to keep out the noise at night from the many events and special occasions held at the hotel. The concierge... more

Hotel El Convento is a charming boutique hotel in the heart of Old San Juan, one of the most enchanting cities I've had the opportunity to visit. In the heart of the best of San Juan's best dining, shopping, and siteseeing district, it makes up for the lack of beach access by giving you passes to one of its several... more

The staff was great!!!! Ms. Cristine was always there to help you out she is very knowledgeable. Also, Jaime was always there with a smile on his face giving out directions for diferent locations. Shanon and Melody were very helpfull as well. By far this hotel experience has been the best yet!!! I recomend this hotel to everyone!!! The facilities... more

We stayed at El Convento in early July, our last three nights in Puerto Rico. The hotel was not fully booked and the only crowds we saw in town were on the days that cruise ships docked for the afternoon. We booked a standard queen room and were given a newly renovated room on the 5th floor (room 515) with... more

(The) El Convento Hotel is a wonderful place to stay if you want to stay in Old San Juan. We only had 2 nights in all of Puerto Rico, so we had to choose a place that would maximize our stay, even if it was a little pricey. El Convento worked out perfectly. The furnishings are wonderful and the staff... more

I choose to spend 2 nights at this hotel to celebrate my sisters 50th wedding anniversary and pre cruise. I wanted something unique and memorable and that is exactly want I got. We took a taxi from the airport which cost 23.00 for 4 people including all of our luggage. When we pulled up to El Convento Feliciano was there... more

We just returned from Puerto Rico last week and because tripadvisor reviews were such a great help to me during planning, I thought I would do my part and write a review. Now mind you, I am a person who realizes that I am on vacation and that the culture anywhere I go is going to be different than home.... more

We stayed here for two nights at the end of our honeymoon and LOVED it! It is the perfect location from which to explore Old San Juan. The hotel itself is beautiful and well-kept, our room was very comfortable and we enjoyed the pool and jacuzzi on the roof. We liked having breakfast each day in the courtyard and the... more