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Hotel El Convento

4.0 of 5
100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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Hotel El Convento
Ranked #1 of 44 hotels in San Juan
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1,247 reviews from our community

Traveller rating
    894
    224
    62
    47
    20
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Families
148
 
Couples
696
 
Solo
50
 
Business
45
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Knoxville, Tennessee
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

From the moment I walked into the foyer I was in love. What a fantasticl place! The architecture, the art, the location, the bar, the 3rd floor salon, the room, the wine & cheese reception... all fantastic. The hallways open to the courtyard below where the little fountains scattered about echo all around. There's a glass sound proof door between... More

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San Francisco, California
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed at El Convento for 4 nights. Its a 300 yrs old convent converted into a hotel. The hotel is beautiful and charming. The restaurants are fantastic and wine mixer in the evening is lots of fun. You can't beat the location of this hotel. Its right in the center of old San Juan. We were debating between El... More

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New York City, New York
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

wonderful hotel as soon you step in the hotel you can sense the peace the hotel its beautiful the rooftop pool and hot tub was amazing the hospitality terrace with tea coffe and bottled water it was nice the only negative its the expensive prices on the restaurant but there is many places to outside of the hotel so that... More

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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

This is a beautiful hotel right in the heart of Old San Juan. If you are looking to set your vacation in a romantic slice of Puerto Rican history, stay here! The rooms are great for couples, the staff is extremely friendly and helpful (thank you Annette!), and the restaurants inside are all excellent. You can practically feel the history... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

best vacation ever. just walking into this place you could feel an overwhelming peace wash over you. every staff member went out of their way to make our stay wonderful. my only negative comment would be the outrageous prices in the restaurant. but with so many other places to eat outside of the hotel I didn't find that to be... More

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Roswell, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2013

The hotel is beautiful and service has been great. Unfortunately, we're in room 508 which has nice views, but is right next to the plunge pool and hot tub. The motor is really loud and the extra door to keep out the noise from the hall does absolutely no good in this case. Since the pool and hot tub are... More

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EROSA, General Manager at Hotel El Convento, responded to this review
16 May 2013

Dear Mrs. Deb15July, Thank you for contacting me after returning home from your vacation. As we discussed, I appreciate your bringing the noise issue that you experienced to my attention and am happy that we were able to resolve it immediately as well as learning that you would like to visit us again when you return to Puerto Rico. I... More

Plymouth, New Hampshire
Top Contributor
70 reviews 70 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed 9 May 2013

When we originally were looking for pre and post-cruise hotels in San Juan we discounted El Convento due to the cost. We were pleasantly surprised to find an excellent mid-week package for our Sunday and Monday post-cruise stay. So reasonable, in fact, that the price was equal to or better than some comparable, popular properties. All of the positives of... More

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Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 May 2013

This excellent hotel is a trully elegant, old stile place. It is situated in old San Juan and you can go by foot or shutle every place you want. The room are spacious with a big bathroom. The furniture is stilish and the bed comfortable. Every evening they offer an hour of free win testing and very good cheese. Go... More

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San Miguel de Allende, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

The location was perfect. The room was excellent, size and view. The grounds were beautiful. The service was impeccable. The hotel had sound proof windows for those who needed to go to sleep early. There is an excellent restaurante on site along with a bar and pizza place. The bar serves excellent micro beer from the harbor brewery.

Was this review helpful? Yes 2
Cape Coral, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

El Convento is very special. I love the historical significance of this convent turned boutique hotel. The property is a little oasis in the middle of a bustling city. Sipping a drink at the courtyard bar you would never guess the traffic and chaos going on outside the hotel property. We ate at the tapas restaurant upstairs for dinner and... More

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Hotel Summarization (Beta)

What travellers say

  • Honor bar(26)
  • Plunge pool(25)
  • Great location(23)
  • Complimentary wine(14)
  • Cheese receptions(14)
  • Old world(11)
  • Very nice(10)
  • Very good(9)
  • Third floor(8)
  • Second floor(8)

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in San Juan
#1 Luxury Hotels in San Juan
#1 Business Hotels in San Juan
#2 Family Hotels in San Juan
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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Also Known As:
El Convento San Juan

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Hotel El Convento
See lowest price for your stay* (from Travelocity, Hotels.com, Expedia.com, and 6 more)
Enter dates 1 night 2 nights
Show Prices