We had the most wonderful pleasure of staying at the Marriott San Juan Resort & Stellaris Casino Feb.12,2012. We had a great time. The place is quite beautiful and very clean. Everyone there is very nice and most helpful. It is close to wonderful places to eat and explore. We wish we could have stayed longer. We stayed only one... More

Our first time in Puerto Rico, but have stayed at several Marriott resorts. We are platinum and were staying with points. Stayed in the tower in an oceanfront room. Check-in was hectic; the key-making equipment was broken. The first room had a very strong mildewy odor. From past experience elsewhere, I know that once this smell pervades your clothes, it's... More

My husband just returned from Puerto Rico last Sunday. We were traveling home from sailing in the BVI for two weeks and had a 30 hour layover in San Juan. I booked this hotel after trying to book two other ones but they were full but, let me tell you, are we ever glad they were! This was the perfect... More

Although we've been to Puerto Rico many times, this was our first stay at the Marriott. We will return. The Condado is filled with good restaurants and luxury hotels, although the luxury is mixed with the occasional abandoned property. The Marriott is in a great location on the beach, and we had no problems getting prime beach chairs at any... More

This is our 6th time staying at the San Juan Marriott. The location and customer service are stellar. We will return next year. Richard at the beach always attending to our needs. Hector at the Ocean bar is a star employee. I have to also say that the newly renovated lobby is lovely.....but....the dancing girls at night have to go.... More

Nicest Marriott in the chain. Beautiful rooms, great pool area and beach. Convenient location, 5 minutes from the airport. The Concierge was a little inexperienced but very helpful. The couple traveling with us had up on their room twice, being issued keys to rooms already occupied. After a little back and forth while the hotel worked to straighten it out,... More

Contrary to some of the reviews I have read concerning the experiences others claimed to have we have traveled to Puerto Rico nine (9) times for long weekends and find ourselves always going back to the Marriott San Juan. And we will be back! The customer service has always been superb! Sonny from the hotels restaurant La Vista was great.... More

We really enjoyed the flag up, but it didn't keep anyone out of the water. We rented a boogie board and had a blast. There were guys on the beach who would bring you chairs and set up your umbrella for no charge (except tip). The pool was fun and had a small water slide my kids enjoyed. The staff... More

Stayed here last in November 2009. I was working and brought my wife. We had a great time. The rooms are comfortable. Breakfast buffet is nice. The beach is fantastic, maybe the best in San Juan. There is a bus stop just outside the hotel that takes you into Old San Juan. There is not much of a schedule for... More