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Caribe Hilton Hotel


Hotel class 4.0 of 5
Las Rosales St | San Geronimo Grounds, San Juan 00901, Puerto Rico
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Reviews you can trust

68% Recommend
3.5 of 5 stars 743 reviews
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By trip type
All (743)
[ Date ] [ Rating ]
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4 of 5 stars
ny,ny
18 Nov 2009 | Trip type: Family New

Back in October, my husband & I went to Caribe Hilton with our 10 month old and our 3.5 year old for a long weekend. I would say that the Caribe Hilton is great for a family vacation. The hotel is very family-friendly. Kids eat free (I can't remember if it was for ages 5 and under or 10 and... more

love it!
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5 of 5 stars
Evansville, Indiana
17 Nov 2009 | Trip type: Couples New

Where to lay and get sun? On the beach, by the pool, on the sun deck? Close to Old San Juan and good food. more

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3 of 5 stars
New Jersey
14 Nov 2009 | Trip type: Couples

Stayed the week of Nov 8, 2009. Our rooms were in the Caribe Hilton Villas. The room and experience could have been outstanding but for: - Air Conditioning. One item which must be perfect (and should be perfected) is temperature control of which we had none. At first the room was too cold, and I mean under a thick blanket... more

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2 of 5 stars
Madison, Wisconsin
13 Nov 2009 | Trip type: Business
1/1 found this review helpful

The Caribe Hilton in San Juan has known better times. Currently, the hotel is noisy, service is poor, and it hard to get warm water in the shower. When I arrived I thought I got a decent room, but at night the travel through the hallways made it sound more like NYC Central Station than a hotel. The noise and... more

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5 of 5 stars
Gainesville, FL
9 Nov 2009 | Trip type: Couples
1/1 found this review helpful

The Caribe Hilton is simply beautiful. The best Hotel in San Juan. Great location near the "Old San Juan" shopping district. Private beach. Across the way from "El Condado" High End stores and restaurants, right next to the Marina. What else can you ask for? more

Management response from
Juniordelarosa, HHonors Manager

Thank you so very much for posting your comments to trip advisor, our commitment is to guarantee a hassle free stay to our guests and promote the unique culture of the beautiful island of Puerto Rico, while offering the unique service that earn our reputation, thank you so very much for your honest and valuable comments. Blade De la Rosa,...

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4 of 5 stars
Chicago, Illinois
4 Nov 2009 | Trip type: Couples

The hotel was centrally-located, within easy walking distance to Old San Juan and Condado. The hotel staff was very friendly and helpful. The hotel was pretty empty during the weeknights, but filled up over the weekend. We got a free room upgrade to a villa, which had a kitchen. more

Management response from
Juniordelarosa, HHonors manager

Thank you for sending your comments to trip advisor and thank you for selecting the Caribe Hilton hotel as your home away from home, our commitment is to guarantee our guest enjoy of a legendary stay in our historical property. I will share your valuable comments with our staff to encourage them to keep the good job and continue delivering...

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5 of 5 stars
nicolaseusebio
4 Nov 2009 | Trip type: Family

We stayed at the Caribe Hilton for 4 nights with two children (ages 2 and 6). Our 6 year old has several allergies (dust mites, peanuts, pollen) and often when we stay at hotels he gets congested. However, he had absolutley no problem at the Caribe Hilton. We did have issues with food since they cannot guarantee that the food... more

Management response from
Juniordelarosa, HHonors manager

Thank you so very much for posting your comments to trip advisor, is so good to read comments like yours, you really know how to enjoy your vacation and take advantage of every single detail around you and your family, we strive to deliver one of the best customer service in the hospitality industry and following your comments our staff...

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5 of 5 stars
New York
29 Oct 2009 | Trip type: Couples

We can't wait to go back to this hotel! The pool and private beach were amazing! Staff was friendly and we never experienced any problems. We stayed in the main hotel, but there are rooms across the street, not sure if I'd like it as much if I were staying there. Many food choices! more

Management response from
Juniordelarosa, HHonors Manager

Thank you so very much for filling your review in trip advisor, I am glad to learn that the tradition is being kept at the Caribe Hilton and that you found it as interesting and accommodating as before, our commitment is to deliver a legendary service and your comments let me know that we are pleasing our guests above and...

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5 of 5 stars
richmond va
29 Oct 2009 | Trip type: Couples

Considering my in-laws stayed at the Carribe Hilton for their Honeymoon 30 years ago, continuing a tradition was a must. Upon arriving, we were informed that our room was upgraded to a suite. To this day, I don't know if my in-laws did that or it was the genorisity of the hotel due our honeymoon visit. Despite that, the room... more

Management response from
Juniordelarosa, HHonors Manager

Thank you for writing your comments to trip advisor, our commitment is to guarantee our guest a hassle free stay and continue delivering the promise our founder Mr. Conrad Hilton made to the world, fill the world with the light and warm of hospitality, we are glad you like the suite and the view, we are looking forward to continue...

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5 of 5 stars
Washington, DC
26 Oct 2009 | Trip type: Couples

The Caribe Hilton offers everything you could ask for in a Caribbean beach vacation resort. The room was comfortable and nicely decorated - not luxurious, but certainly nice enough. The food was plentiful, and service, for the most part, was very attentive and pleasant. The best part of the hotel, by far, are the amenities - the pool/beach area is... more

Management response from
Nitzamarie Escalera, Hhonors Coordinator

Thank you, for your wonderful review about our hotel, we really appreciate that you took some of your valuable time to share your experience with us. I’m glad that you had a pleasant stay with us. This is a great motivation for our staff to continue delivering great service. Thank you again for your comments.

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Caribe Hilton Hotel Also Known As

  • Hilton Hotel San Juan
  • Hilton Hotel Caribe
  • San Juan Caribe Hilton
  • Caribe Hilton
  • Hilton San Juan
  • Caribe Hilton San Juan
  • San Juan Hilton
  • San Juan Caribe Hilton Hotel
Address: Las Rosales St | San Geronimo Grounds, San Juan 00901, Puerto Rico
San Juan hotels Caribe Hilton Hotel
3.5/5.0
743