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Conrad San Juan Condado Plaza


Conrad San Juan Condado Plaza
Hotel class 4 of 5
999 Ashford Avenue, San Juan 00907, Puerto Rico
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Traveller Reviews

64% Recommend
3.5 of 5 stars 468 reviews
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By trip type
All (468)
[ Date ] [ Rating ]
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4 of 5 stars
wisconsin
7 Jul 2009 | Trip type: Couples New
1/1 found this review helpful

wow where do I begin...we arrived and the lobby was crowded but the staff was friendly and the wait was short...was offered bell service but chose to take our own bags to room...should have used bell cause the elevators were crowded. Got to our ocean view room and we couldn't get over the view also the island breeze was magnificent.... more

Great Choice
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5 of 5 stars
New Oxford, PA
7 Jul 2009 | Trip type: Couples New
2/2 found this review helpful

I spent a lot of time researching hotels before selecting the Conrad and was very pleased with my choice. We had no complaints. The staff was friendly and accommodating. In June it is off-season, so it is less crowded everywhere, including restaurants. We had an ocean-front room on the 5th floor with a wonderful balcony. We watched a couple of... more

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4 of 5 stars
alichiva
20 Jun 2009 | Trip type: Business
0/1 found this review helpful

I knew this was going to start off as a business trip (a national conference was hosted there), but would end up a leisure trip (i made plans to stay a few days after the conference to celebrate my 30th b-day:-). The hotel was awesome enough to let my friends and i stay an additional 3 nights and charged us... more

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5 of 5 stars
TN etc
19 Jun 2009 | Trip type: Couples
2/3 found this review helpful

THANKS FOR JEANPIERRE, LESLIE IN THE FRONT OFFICE (NOT CAROLE), JOEY, STELLING , CHRIS, AND MOST OF ALL YARILKA FOR A WONDEFUL STAY AT THE CONRAD HILTON. 5 DAYS OF WONDERFUL HOSPITALITY..(NO THANKS FOR THE CONCIERGE BUT SHE WAS BUSY FLITTING W/ THE BELL-MAN... We had a geogeous room, cleaned up for us, and so very confortable...(not sure how the... more

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5 of 5 stars
Worcester, MA
14 Jun 2009 | Trip type: Couples
2/3 found this review helpful

I was a bit aprehensive about my hotel selection due to other reviews regarding service. I have stayed in some of the best hotels through out the world and service is a key thing for me. I fortunately found the service at this hotel to be great! We arrived in early evening and was checked in promptly with a very... more

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5 of 5 stars
baltimore
13 Jun 2009 | Trip type: Friends getaway
1/2 found this review helpful

So, I'm usually the one of my friends and family who choses the cleanest, least expensive hotels to stay in. My thought process was you were only there to sleep, boy was I wrong! This was one of the nicest, friendliest, most customer service based hotels I have ever stayed in, and I've stayed in plenty. Concierge was amazingly quick... more

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4 of 5 stars
Cuyahoga Falls, ohio
13 Jun 2009 | Trip type: Couples
0/1 found this review helpful

We stayed in January before, during, and after our wedding and were very pleased. Awesome hotel, great service, and nice location - quick walk or taxi to nearby locations. Only downside it can be a bit pricey, plan on eating outside the hotel. Oh, and the super small bathroom, but that tends to vary with the room. more

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4 of 5 stars
NY
9 Jun 2009 | Trip type: Couples
0/2 found this review helpful

This was the perfect start to our honeymoon. We stayed for 2 nights before getting onto a cruise ship for the rest of our celebration. We checked in early and we were able to get a room shortly there after. The room was clean and nicely decorated. The bathroom was really cool and trendy. We had a bay/ocean view...and we... more

HORRIBLE!!!!
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1 of 5 stars
washington, dc
3 Jun 2009 | Trip type: Couples
2/3 found this review helpful

I stayed at this hotel because it was listed on the American Express website as a 4-5 star hotel. And the location is horrible. It is surrounded my abandoned buildings. And forget about the nightlife. The rooms are small and there were dust bunnies under our bed. And our housekeeper did not replace the towels completely. She left 3 towels... more

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4 of 5 stars
Detroit, Michigan
31 May 2009 | Trip type: Couples
2/2 found this review helpful

We stayed at Condado for our Honeymoon. The tour group we booked through got us an amazing deal, for what we paid everything (even the bad) was worth it. First the good. We stayed on the lagoon side of the Hotel which seemed to be a lot less busy. We were never bothered with noise, even though the walls were... more

Management response from
Jose Padin, Director of Operations

Hello Tripadvisor users. My name is José Padín, Director of Operations. I would like to thank you for taking the time to write about your experiences at the Conrad San Juan Condado Plaza. All our guest comments are of paramount importance to us. Our commitment is to constantly improve our services and to exceed your expectations. Should you need any...

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Conrad San Juan Condado Plaza Also Known As

Address: 999 Ashford Avenue, San Juan 00907, Puerto Rico