The Conrad San Juan website looked great and the reviews on tripadvisor were very positive ... but this hotel exceeded our expectations! Was better than we had imagined..we loved it! Traveled with my sister, stayed 5 nights ... we were upgraded to a ocean view room, which was fabulous! Room had a great little balcony to sit and enjoy the... more

This hotel is top notch in my book. Don't believe some of the earlier nit picky reviews you may have read. The room is plenty spacious with a great bathroom and great views from the ocean view room that we were upgraded to for our pre cruise stay. The grounds and the pools were beautiful and the beach area was... more

This hotel was beautiful. Bed was extremely comfortable and we all fell in love with the bathroom. You have to see it for yourself. The staff was extremely helpful and attentive. Be sure to leave a good tip. Location was perfect. 3 miles from airport, 10 minutes (driving) from Old San Juan. Parking is a bit pricey. $16 per day... more

We checked in to the Conrad on Saturday afternoon before our cruise. The grounds were very inviting and the hotel was modern. We had a nice upgrade to an ocean view room. We decided not to go into Old San Juan, rather to relax at the hotel. We had drinks by at the pool bar. The drinks were a bit... more

Great bartenders, Security, beach boys, concierge! The beach, water-slide pool, restraunts (Varita's ROCKS!) were great! more

It took me a while to write this review, not because of the hotel, but because I was disappointed with Puerto Rico as a whole. Let me tell you the good and not so good about the hotel before I tell you about my disappointment with the country/51st state. The Condado hotel was very visually inviting. The pictures on the... more

We just got back from a long weekend at the Conrad Condado Plaza. It has just recently, within the last year, become a Conrad. Well, it was a nice hotel, especially for the price; but it is not anywhere near what you'd expect from the name Conrad. If it wasn't called a Conrad, I wouldn't have a single complaint, but... more

Hotel - front desk very helpful and nice. Manager also very nice. All staff helpful, welcoming and accomodating. Grounds are very pretty. Modern, bright colors. Small bay like beach. Enjoyable. Three pools and jacuzzis overlooking beautiful ocean and lagoon. Restaurants good. Service and food very good. A little expenisve, and a lot of "extra" charges. But nicest hotel in Condado... more

The service at the hotel was awesome. They even upgraded us to the ocean view - for free (we originally had a bay view). They were very helpful at the lobby and answered all our questions. They have a nice little private beach area, plus two pools. No complaints about our stay. more