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Radisson Ambassador Plaza Hotel & Casino San Juan


Hotel class 3.5 of 5
1369 Ashford Ave., San Juan 00907, Puerto Rico
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Reviews you can trust

65% Recommend
3.0 of 5 stars 142 reviews
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All (142)
[ Date ] [ Rating ]
spetacular
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4 of 5 stars
florida
16 Nov 2009 | Trip type: Couples New

My husband and I along with other family members booked at the radisson. This was our first time staying at the Radisson as we usually stay at the Marriott on Ashford. The Staff was fabulous our check in and check out was quick. Our Rooms were well kept house cleaning did a great job daily. We had complimentary continental breakfast... more

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4 of 5 stars
Basel Switzerland
10 Nov 2009 | Trip type: Friends getaway

We stayed for 1 night before our cruise that left from San Juan. The hotel is quite nice actually, friendly welcome, and we got vouchers for 2 free drinks at the hotel bar. The bar had live latino music (Saturday night), but the music was VERY loud, we could only communicate by yelling at each other. However, the bar was... more

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3 of 5 stars
San Juan, Puerto Rico
12 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The Ambassador Plaza has been hosting both tourists (because of its proximity to the beach and Old San Juan) and locals (because of the casino and lounge) for decades now. It has been renovated and it looks very good for its age, although it shows. A new wing has been added mostly for rental pool purposes. High rollers may feel... more

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1 of 5 stars
new york, new york
8 Oct 2009 | Trip type: Solo travel
0/2 found this review helpful

i am returning to san juan for the second time in november. as i search for hotels on this site i keep coming back to this thinking i should have written about this sooner. spend an extra 50 bucks folks and stay elsewhere. tacky and shabby lobby. casino is outdated. the first day i got there was in the afternoon... more

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1 of 5 stars
Randolph MA
7 Oct 2009 | Trip type: Couples
0/2 found this review helpful

This was our honeymoon! One morning, our third there, the power went out at 4am. We complained, and were told "no comps, you can charge breakfast to your room, and we will take it off later." We didn't want breakfast, we wanted electricity. Matilda, the front desk MANAGER, told us we were welcome to leave. Expedia put us up at... more

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3 of 5 stars
Aberdeen, United Kingdom
4 Oct 2009 | Trip type: Couples
2/2 found this review helpful

We stayed here the night before we boarded for our cruise. We were knackered as we had been travelling for practially 24hours by the time we reached the hotel. So we were really looking for somewhere to sleep. The staff were curtious and helpful. They got everyone checked in a reasonable time. We took the lift up to our room... more

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4 of 5 stars
Longwood, Florida
22 Sep 2009 | Trip type: Couples
2/2 found this review helpful

Got a great deal on our room, so I chose to ignore some of the less positive reviews. Glad I did. Great hotel, great location, excellent staff. Some issues with dirty carpet, as other reviewers have mentioned, but I notified the front desk and also responded to their survey after we checked out. Other than that, it was a wonderful... more

GREAT HOTEL
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4 of 5 stars
UPPER DARBY PA
8 Sep 2009 | Trip type: Solo travel
2/2 found this review helpful

i can really say that i enjoyed my stay at the radisson. the rooms were nice,the staff was friendly and the hotel was within walking distance to everything. i would definitely stay here again. i'm glad i ignored the negative reviews and decided to check this place out myself! more

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4 of 5 stars
virginia beach, va
30 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

There are lots of expensive hotels in San Juan - this one is mid-priced but still quite nice. I've stayed at the Radisson twice (several years between stays) and have been pleased both times. The hotel staff is extremely helpful and pleasant. As we were cruise customers both times, it was a relief that the hotel "kept" our luggage safe... more

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4 of 5 stars
New York
18 Aug 2009 | Trip type: Solo travel
1/1 found this review helpful

For half the price of what you would normally pay for a night on Condado's Ashford Avenue, I found this hotel by accident. The preferred hotels were booked solid but the Radisson had rooms available. At first apprehensive because of the low price, I found that the only drawback is the lack of a real ocean view. It is one... more

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Radisson Ambassador Plaza Hotel & Casino San Juan Also Known As

  • Radisson San Juan
  • San Juan Radisson
Address: 1369 Ashford Ave., San Juan 00907, Puerto Rico