I stayed at the Radisson Ambassador Hotel and Casino for three nights in October 2009. We reserved online using CitiBank "Thank You" points, requesting an Ambassador Level room. After taking the glass elevator up to the top floor, we checked in and went down one floor to our room. The room was quite spacious and clean looking, with a good... more

My husband and I along with other family members booked at the radisson. This was our first time staying at the Radisson as we usually stay at the Marriott on Ashford. The Staff was fabulous our check in and check out was quick. Our Rooms were well kept house cleaning did a great job daily. We had complimentary continental breakfast... more

We stayed for 1 night before our cruise that left from San Juan. The hotel is quite nice actually, friendly welcome, and we got vouchers for 2 free drinks at the hotel bar. The bar had live latino music (Saturday night), but the music was VERY loud, we could only communicate by yelling at each other. However, the bar was... more

The Ambassador Plaza has been hosting both tourists (because of its proximity to the beach and Old San Juan) and locals (because of the casino and lounge) for decades now. It has been renovated and it looks very good for its age, although it shows. A new wing has been added mostly for rental pool purposes. High rollers may feel... more

i am returning to san juan for the second time in november. as i search for hotels on this site i keep coming back to this thinking i should have written about this sooner. spend an extra 50 bucks folks and stay elsewhere. tacky and shabby lobby. casino is outdated. the first day i got there was in the afternoon... more

This was our honeymoon! One morning, our third there, the power went out at 4am. We complained, and were told "no comps, you can charge breakfast to your room, and we will take it off later." We didn't want breakfast, we wanted electricity. Matilda, the front desk MANAGER, told us we were welcome to leave. Expedia put us up at... more

We stayed here the night before we boarded for our cruise. We were knackered as we had been travelling for practially 24hours by the time we reached the hotel. So we were really looking for somewhere to sleep. The staff were curtious and helpful. They got everyone checked in a reasonable time. We took the lift up to our room... more

Got a great deal on our room, so I chose to ignore some of the less positive reviews. Glad I did. Great hotel, great location, excellent staff. Some issues with dirty carpet, as other reviewers have mentioned, but I notified the front desk and also responded to their survey after we checked out. Other than that, it was a wonderful... more

i can really say that i enjoyed my stay at the radisson. the rooms were nice,the staff was friendly and the hotel was within walking distance to everything. i would definitely stay here again. i'm glad i ignored the negative reviews and decided to check this place out myself! more