We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sheraton Old San Juan Hotel & Casino and San Juan?

We'll send you updates with the latest deals, reviews and articles for Sheraton Old San Juan Hotel & Casino and San Juan each week.

Sheraton Old San Juan Hotel & Casino

100 Brumbaugh Street Old San Juan San Juan 00901 Puerto Rico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Nine-story, Triangular-Shaped Hotel and Casino located near the waterfront in historic Old San Juan.
Business Centre Fitness Centre Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: £174 $295 Avg. Price
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 154 traveller reviews
  • What to Expect:
    • 3.5 based on 93 reviews Rooms
    • 3.5 based on 90 reviews Service
    • 3.5 based on 91 reviews Value
    • 3.5 based on 92 reviews Cleanliness
    • 4 based on 24 reviews Pool

Reviews of Sheraton Old San Juan Hotel & Casino

( 1-10 of 156 )
Save Review
2 of 5 stars
Charlotte, NC
5 Oct 2008

We choose this hotel when booking a cruise through our travel agent. We flew into SanJuan a day early expecting to have a great weekend and enjoy SanJuan prior to boarding our ship. However, we had much disappointment! CHECK IN/ROOM: As for the hotel, check-in was very slow, our room was not ready, so went walked around the city for... more

Save Review
4 of 5 stars
Weimar, California
4 Oct 2008

Although not a resort hotel it was a great place to stay. We had stayed for one night after our cruise and everything was in walking distance for Old San Juan,e.g., shopping, restaurants, sightseeing. We are Starwoods members and they upgraded us to a suite with a balcony view of the harbor and a bedroom window view of the harbor.... more

Save Review
4 of 5 stars
New York City
24 Sep 2008
1/1 found this review helpful

We stayed for a week and i could have stayed a lot longer. Location: This was my favorite thing about this hotel. This hotel is ideally located in Old San Juan. It is the only major hotel right in Old San Juan. You can walk to everything in the area so a car isn't necessary. Beware if you do get... more

2 Sep 2008
1/1 found this review helpful

We stayed at this location as it was right across the street from the port for a cruise. The location is excellent, it also is in a great area of old San Juan. Everything is within walking distance. San Juan is a great location to visit, so the hotel has value for only that reason. The checkin was very slow.... more

Save Review
3 of 5 stars
St. Thomas, USVI
30 Aug 2008
2/2 found this review helpful

this hotel is RIGHT in walking distance to everything you need in Old San Juan and also is in walking distance from the Sea Plane, which is what we took over from St. Thomas, where we live. This hotel is on the older side and you can tell they tried to spruce it up a bit with nicer sheets, leather... more

Save Review
4 of 5 stars
Greenville, South Carolina
19 Aug 2008
3/3 found this review helpful

Perfect location for anything in Old San Juan. The hotel was very nice and the staff was very courteous. Walking distance to great restaurants and sites. more

Save Review
3 of 5 stars
Saint Clair Shores, Michigan
17 Aug 2008
4/4 found this review helpful

Our group stayed here prior to our July 27th sailing on Adventure of the Seas. Great location in Old San Juan, no need for any cabs to see the town or forts. Front Desk was not friendly, they definitely need some customer service training. Rooms were clean and spacious, we were pleasantly surprised. Casino takes up most of the hotel,... more

Save Review
3 of 5 stars
Blacksburg, Va
30 Jul 2008
1/1 found this review helpful

This is ok for a one stay while flight travel from a cruise but I would not stay here for a true "vacation". It is well located but with solid taxi services in the town, staying at one of the more resort hotels I think would make much more sense. For kids, the pool was too small and staying where... more

29 Jun 2008
2/2 found this review helpful

The Sheraton Old San Juan exceeded my expectations in most areas. We arrived mid-day on a Friday. Check in was a little disorganized due to simultaneous, convoluted problems with two group check-ins. However, our king suite was exactly as billed and our Starwood points were properly credited. We were on the 4th floor and had a great view of the... more

Save Review
1 of 5 stars
Atlanta
28 Jun 2008
2/2 found this review helpful

The rooms were extremely comfortable --- but beware of unstated expenses. Parking is $21 per day and by valet only. There is a $5.00 per person occupancy fee, plus about a 20% service fee (this is because they have a pool, jacuzzi, and fitness center), so even if you don't use those facilities, you are still paying for them, along... more

Reviews of Sheraton Old San Juan Hotel & Casino

( 1-10 of 156 )
Travellers Who Viewed This Property Also Viewed
Location: San Juan, Puerto Rico
£131*
Check Rates
Location: San Juan, Puerto Rico
£205*
Check Rates
Location: San Juan, Puerto Rico
£88*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Sheraton Old San Juan Hotel & Casino? Share your experiences!

Do You Own Sheraton Old San Juan Hotel & Casino?

Sheraton Old San Juan Hotel & Casino Also Known As

Address: 100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico