This place sucks! It should be 1-star. The rooms were horrible w/roaches, mildew and dirt. The staff was not friendly at all - they were very rude and demonstrated poor customer service. This included the owner - ALMA. She was one of the most unprofessional business owners ever met. They did a poor job at accommodating my group of guests.... more

For 2 stars you have a very small room with no hot water, the closets do not open, the bed is sunk in and the room smells untill you put the AC on. The bathrooom is so small only one person can fit comfortably at a time. Once you complain the receptionsits takes you to different rooms and tries to... more

We stayed at this place 3 years ago it was really crumby then, no water pressure at all in the shower so could not take a shower. (Not a good thing anywhere) This time We needed a place to stay and a friend made the reservations for us. When we arrived we realized THE MISTAKE and knew what we were... more

room was dirty, towels were stained and rough. the cook was not a cook at all. I cook better. not very attentive. more

Room was fair, they need to update rooms and paint. 1st room was a king bed that was fairly comfortable. My wife got out the shower and reported that a small trickle of water was coming out. I checked it out myself and the water seemed to be barely on. I reported the problem to the front desk and he... more

When I booked this hotel on the phone, I asked for a room for 2 adults and 2 children. I was offered a Villa. I paid with my credit card the amount that was given to me. When I arrived at night, they said they were not expecting 4 people and charged me for my oldest daughter. I talked to... more

A friend and I stayed there the 1st night we arrived in San Juan, and then again for 1 night a week later before leaving PR (the rest of the time we were at the Coconut Palms Inn in Rincon--a slice of heaven!). Parts of this property are great: the villas are huge lovely courtyard small pool (kind of gunky)... more

I travel to Puerto Rico several times a year and my partner grew up in Condado. Oceana Playero is in a great location and the staff is nice, BUT, the place is filthy and the owner is less accommodating than a stick. The windows, walls, bedspreads and the pool areas are all really dirty. The shower water pressure is way... more

Dirty, part time airconditioning,part time water preasure, waterbugs in room and a bad overall experience. Couldn't wait to leave. No remotes for tv hot humid old rooms with no up dates. Would not stay here free. All it has going for it is location. more