It started out the night of 2/10/2012 with a cookie. That was the only enjoyable part of our stay. We entered the room and immediately called the front desk. I had booked a QUEEN sized bed. When I layed on the bed my feet stuck off the end of the bed. When the front desk receptionist answered and I inquired... More

Enjoyed my stay. Beautiful hotel with great bathroom. Lobby is lovely with a various seating areas. Pool was large and clean. Hot cookies is a favorite treat from Doubletree! Walked 10 minutes to the Ashford Ave strip in Condado. I usually stay at Conrad Hilton. This is a quieter stay and will return. RJGBklyn More

Traveling to San Juan was a first, and wanted a comfortable place to stay. I am so glad I chose the Doubletree. Below is my unbiased review of the property, surroundings, services. Duration 3 nights over weekend Getting to the hotel from the airport can be a little tricky especially if you miss the exit. But most exits come quickly... More

I've been in many hotels around the world and most of them when you have a special situation that includes unexpected hardships they will work with you on pricing specially if you are arriving @ 4am. Someone tried to break in the place I was staying so after a long night of filling a report with the authorities I needed... More

One the one hand this is a great business hotel: it is close to the expressway, it has a business center, there is a reliable internet connection (a BIG issue in San Juan!), and the front desk staff are very helpful. Plus it is across the street from a grocery store, so you can avoid getting gouged on breakfast. However,... More

Stay here. Although it's not on the beach, the accommodations and friendly staff make up for it. The pool area is very nice and the overall hotel is contemporary and updated. The hotel has walkable access to the market and other local restaurants. When I return, I will be staying here again! More

The staff was very friendly. My husband was in bad need of a hair cut so he asked on of the associates where to go. Instead of giving directions he personally took him to the barber around the corner for a great hair cut! Only bad thing was that our room smelled like cigarette smoke. We bought Febreeze from the... More

Me and my wife like this hotel in Condado (San Juan)! Its new, rooms are large, comfortable and clean, bathrooms look and smell great, and the staff is excellent. The location is great having key places are nearby like Munoz Marin Airport, Condado, Old San Juan, Hato Rey, and Santurce). There are many restaurants nearby, but the hotel also have... More

As a frequent traveler, I have a variety of hotels that I can choose from and I always prefer to stay here. The staff is wonderful and they always welcome me back with gracious words and genuine smiles. I can't say enough about the Front Desk, Management, Restaurant, Valet,Room service and the gentlemen that help me with my bags :-)!... More