I dont even know where to begin!! Once you walk in the smell of mold, mildew and humidity is what greets you!! The ppl working there seriuosly need some classes in professionalism! When we checked in and went to our room the disgusting smell of mold led us all the way to our room and the spots on the carpet... more

Worst hotel in PR! New York City projects are cleaner then this hotel! It was discusting !! mildew, mold, damp and just nasty !! Don't bother spending your money at this place. The bar has locals hanging out who are still in High School!! it was a hoodlumm spot for the locals!!!!! more

June 2008, I had a family emergency , needed to stay at a hotel that was inexpensive but in the heart of the condado. Check-in; Fabulous and staff did speak fluent English. Room: Had an odor, (damped0 but with airconditioning odor was gone. Bathroom: Working but definately needs remodeling.(doors to showers were a bit scary to open, due to old... more

Stayed here, sight unseen, due to an emergency. A friend of mine was having a legal problem, and I didn't know how long I needed to stay, so I pre-booked on Orbitz for 4 nights at the airport in San Juan, the week before Christmas. Hotel's condition was not satisfactory. One of two elevators didn't work. My hotel room did... more

This hotel was a grossly misrepresented on the website, overpriced for the quality, and the epitome of a roach motel. When we first arrived, we entered our rooms, to find the overwhelming stench of mold and mildew slap us in the face. We decided to tough out the first night as it was very late and we were exhausted. As... more

The hotel charges a pretty expensive rate for parking, approx. 18/day. One day we came back from activities and there was no parking! They take a $100 deposit, out of your credit card jujst in case you charge something to your room or brake something, but goooood luck getting it back! Cannot swim at the beach, and the hotel is... more

don't let this hotel fool you , i booked 10 days at $75.00 a day, but what they do not tell you is the hotel staff are very rude, there is no cafe most of the time, i have never seen a breakfast, the beach is locked and if it was not locked it is all reef no swimming. it... more

This hotel stay was pre-wedding for my husband and I. Believe me when I say it is NOT what we had in mind for the start of a romantic wedding and honeymoon! First and foremost, this place is in the G H E T T O (In my opinion all of San Juan is pretty much a dump). Check-in was... more

I stayed in San Juan Beach Hotel for a weekend in September 2008. The hotel is very modest, the room furnished with very old furniture and curtains with holes, but considering the star rating I wouldn’t expect anything more. That is not the point. The point is that the hotel service is absolutely horrible. From day one my friend and... more