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Normandie Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 209 reviews
209 Reviews
5.0 of 5 stars
28
4.0 of 5 stars
42
3.0 of 5 stars
42
2.0 of 5 stars
37
1.0 of 5 stars
60
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#29 of 38 hotels in San Juan
Description: Beachfront Hotel housed in landmark Art Deco building, dating from 1939.
  • Address
    499 Av Munoz Rivera
    San Juan 00901
    Puerto Rico
Check Rates: £101 $187 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 2.5 of 5 stars Based on 208 traveller reviews
  • What to Expect:
    • 3 based on 131 reviews Rooms
    • 3 based on 133 reviews Service
    • 2.5 based on 133 reviews Value
    • 3 based on 131 reviews Cleanliness
    • 4 based on 46 reviews Pool
  • Recommended For:
    • 30% based on 153 reviews Young Singles
    • 20% based on 153 reviews Older Travellers
    • 20% based on 153 reviews Families with Teenagers
    • 20% based on 153 reviews Families with Small Children
    • 20% based on 153 reviews An Amazing Honeymoon

Reviews of Normandie Hotel

( 11-20 of 209 )
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1 of 5 stars
North Plainfield
5 May 2008
0/1 found this review helpful

We arrived at the Normandie on 4/28/08. From the outside and lobby, it is a beautiful old hotel. But once you enter the rooms, watch out. When we arrived on 4/28/08, we unpacked our clothes etc only to find out later on about an non-working TV set. Instead of the hotel replacing the tv, they had us repack all of... more

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3 of 5 stars
philadelphia
23 Apr 2008

This hotel turned out to be better than I had expected. The staff was friendly and the room was clean and spacious. Bathroom could've been better (old and had stains) but ok overall. If you like to hang out in the pool, just know that it's very small and there's no outdoor bar. Beach is very tiny also with no... more

22 Apr 2008
1/1 found this review helpful

This lovely old hotel has great potential - but fails to deliver. Indeed, as noted in other reviews, the staff are terribly rude and I felt the whole time they did not want us there. Also, as noted by others, there was no washcloths and even after repeated requests for fresh towels and facecloths, we gave up on waiting. They... more

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1 of 5 stars
Mexico, D.F.
15 Apr 2008
1/1 found this review helpful

My wife and I stayed at the Normandie along with two other couples, all in for a mutual friend's wedding. The hotel is very easy on the eyes, but in a somewhat inconvenient location because you need a cab to get to either a nice beach or to Old San Juan. The hotel has a beach, but it is very... more

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5 of 5 stars
Ellicott City, MD
13 Apr 2008
2/2 found this review helpful

I booked the Normandie after seeing that it was recommended in Frommer's Guide for one night prior to departing on a cruise out of San Juan. After reading the reviews in Trip Advisor, I considered canceling and going to another hotel. I am very glad that I did not. The hotel was nice and clean and the rooms were spacious.... more

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3 of 5 stars
Minnesota
11 Apr 2008
1/1 found this review helpful

I got this hotel through Priceline.com for a good price. After I read the reviews I was very nervous about staying here. Should not have been worried. We got a room on the top floor and it was very clean, no dirty rugs, bathroom very clean and service was great. I called room service about 11:30 pm for some more... more

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1 of 5 stars
Saline, MI
10 Apr 2008

I bid on a 3.5 star hotel and got the Normadie. This in NO way a 3.5 star hotel. I wouldn't give it 2 stars. We got to the hotel at 2PM. We were told our room wouldn't be ready until 3PM. Well it wasn't ready at 3PM, but finally was at 3:30PM. The room was large, but the carpet,... more

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3 of 5 stars
Laurel, Maryland
27 Mar 2008

I have mixed feelings about my stay at this hotel. The staff were excellent and very helpful. When I had problems with their WiFi (it didn't work) or when I accidentally broke one of the shade cords in my room, they were very prompt (in 5 minutes) in fixing the problem. They were also great for the diving I did... more

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4 of 5 stars
New Jersey
22 Mar 2008

The C aribe HIlton was over booked, so some of us were booked into the Normandie. (We were there on a convention). I read some of the reviews (all seemed bad) and was afraid of what we were going to find there. To our surprise, it was NOT like the reviews said...The staff couldn't have been nicer or more efficient.... more

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1 of 5 stars
New York
12 Mar 2008

First of all I'd just like to state that the hotel's employees are rude and not for helping customers and assist them with their stay! After coming back from a tour within in San Juan with the 4 persons whom i checked in with in the morning, while having to wait for my room till 3:00 pm from coming in... more

Reviews of Normandie Hotel

( 11-20 of 209 )
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Normandie Hotel Also Known As

Address: 499 Av Munoz Rivera, San Juan 00901, Puerto Rico