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Diamond Palace Hotel & Casino


55 Condado Ave., San Juan 00908, Puerto Rico
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Reviews you can trust

80% Do not recommend
2.0 of 5 stars 150 reviews
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All (150)
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3 of 5 stars
Puerto Rico
8 Nov 2009 | Trip type: Couples New

I come stay at this hotel about twice a year because of it's price and location. It's run down and sort of trapped in a time warp because it is fading as years go by. No interest or money to invest in it's much needed areas but I still manage to enjoy my stay here. I only once saw a... more

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1 of 5 stars
Tucson AZ
20 Oct 2009 | Trip type: Couples

We stayed at this hotel after a month on the Island of Vieques and this was the worst way to end our wonderful trip! We had to check in to a hotel for a night before with flew out the next day and wanted to see Old San Juan, take my advice and go somewhere else...sleep in the street if... more

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1 of 5 stars
usa
20 Aug 2009 | Trip type: Couples

This was the worst hotel I've ever. Not only did they charge almost $100 which is higher than many of the local B&B's but the rooms were terrible. The beds were from the 60's and the whole hotel smeled strange. The casino was closed and breakfast ended early. (ie when we got down there they had already cleaned up when... more

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3 of 5 stars
Raleigh, North Carolina
17 Aug 2009 | Trip type: Couples

Wife and I decided to give this hotel a try since its in a great location and the prices are reasonable. However, you will get what you pay for. What surprised us is this hotel has great potential because of this location but its outdated and not maintained. One of the elevators was not operating normally which made the wait... more

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1 of 5 stars
michigan
25 Jul 2009 | Trip type: Couples
1/1 found this review helpful

The hotel isS nasty nasty!!!!!!! we asked for a ocaen view what a joke.dont eat the breakfast i saw were it was made in the basement in a small parkin garage with the roches nasty the place smell it was damp musty paint chipping just a bad bad place it should be closed for good . the casino closed down... more

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1 of 5 stars
Atlanta
15 Jul 2009 | Trip type: Friends getaway
1/1 found this review helpful

I recently stayed at the Diamond Palace Hotel and Casino during the July 4th weekend. I read Trip Advisor about the hotel before I stayed. The hotel already received a very low rating, but I was still hoping for the best. Well, let me tell you, the hotel didn’t disappoint. The shower head didn’t work properly and it only took... more

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1 of 5 stars
Corpus Christi, TX
7 Jul 2009
1/1 found this review helpful

It is apparent that this hotel was once a beautiful facility; however, it is now run down. The furniture was chipped and in bad need of painting. There was a broken light in the bathroom and the closet; the windows were filthy and one elevator was broken. The casino was closed. But most of all was the attitude of the... more

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1 of 5 stars
england
9 Jun 2009 | Trip type: Family
1/1 found this review helpful

We have taken so long to write this review as we have only just got over the trauma of our stay here. When we arrived the room was ok. The childrens pull out bed was not made up considering we arrived at 11pm. We had to wait ages for the bedding to arrive and when it did we had to... more

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1 of 5 stars
Orlando
1 Jun 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

A roach infested room, wet carpet, ac not working, paint peeling. Not suitable for human habitation. Questionable characters in the lobby and elevator. Smell of urine in hallways., more

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3 of 5 stars
Philadelphia, Pa.
23 May 2009 | Trip type: Solo travel

I have stayed at the Marriott a couple of times and the Canairo's and Holiday Inn Express and some others. I decided to try this place as for the price it was good not to mention the location. Yes, the facility is old and in need of more updating and just some basic painting. However, the staff all good and... more

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Diamond Palace Hotel & Casino Also Known As

  • Diamond Palace Hotel Casino
Address: 55 Condado Ave., San Juan 00908, Puerto Rico
San Juan hotels Diamond Palace Hotel & Casino
2.0/5.0
150