What can I say, wonderful friendly staff. So very helpful. We originally stayed at the Diamond Palace Hotel about 2 blocks down (please do not go there, found drugs in our room, air condition had no controls and barely enough to keep you from sweating and sounded like a big compressor, it was horrible). Quality Inn got us right in... more

I absolutely loved staying in this hotel. The staff were the friendliest that I have ever encountered in all of my travels. The hotel itself was very nice, clean, and comfortable. The manager was the best hotel manager that I have ever seen. He went out of his way to make sure that my daughter (who was turning 18 while... more

When we arrived I had my doubts because of the limited parking space. Then, with the excellent service and orientation as to where the parking spaces were located, I completely changed my opinion. This is a very nice hotel, conveniently located, close to the beach and eateries. Should you want public transportation, the buses pass a couple of blocks from... more

Internet ready, clean rooms, free coffee at the reception area. The staff was friendly and helpful. The beach is about a 10 minute walk. Eateries all around, some affordable, some a little on the upper scale. Walgreens is 5 minutes away. I don't know how much more you can ask for a budget place. Overall, it was worth the money.... more

This hotel was very clean and within walking distance (5-10 min) to Walgreen's, a gas station, and many restaurants. The Condado area is nice, and you can walk down the street to a beach and a nice park. There is limited parking, but there are many streets nearby (residential) where there is ample room. There is free breakfast with waffles,... more

This hotel is located right in the heart of Condado, two blocks away from the happening Ashford street, 4 blocks away from the Condado beach and 5-10 minute walk from most eats, pubs and shopping places in Condado district. All at an affordable price. The hotel is clean, no frills....but great location for a budget stay. Very friendly staff. more

We were staying here for one night before our cruise departed. As others have noted, this is not a 5 star hotel, but it is perfect for its purpose. The location is ok- not a ton of food around and not in the most charming section of Old San Juan. But it was a good location for our tour pick... more

Newly renovated hotel. I highly recomend. I stayed there once when it was just El Portal and that place was a dump. Quality Inn did a fantastic job with the renovations, and the price of the room is well worth it. Its a place for budget travellers but not a budget accomodation. more

despite the reviews i took a chance.i stayed here for 8 days.the check in was good the staff where very outgoing and friendly i got to my room and first of all the plumbing was bad i mean real bad the water in the shower didn't go down quick.but did eventually after a hour or so and the toilet had... more