Our flight from San Juan to St. Croix USVI was canceled due to mechanical problems and rescheduled for the next morning, so we were given a room at the San Juan Airport Hotel and Casino for a night. Now, I'm sure us "unscheduled layover" people are given the cheapest rooms available but this wasn't even a room, more like a... more

We were faced with a sudden flight change from American Airlines and had to overnight in San Juan. On previous visits, we took a taxi to a resort, spent the night and then taxi back to the airport. There are no resort courtesy vehicles in San Juan. This time we opted for the Best Western and were very pleased. The... more

This really is the best place to stay if you have an early flight the next day. We dropped off the rental car and they took us right to the front door. The price was great and this was the best Best Western I have ever stayed at. I was expecting a sort of sketchy lace but it was clean,... more

The only reason anyone should book this hotel is if they need to be near the airport for an early flight. I was trying to get home a day early and had to go standby on an American Airlines flight. After I couldn't get on I ended up booking this hotel. This hotel is way overpriced but they can get... more

Expedia told us that they could not find another hotel in SJ for the night after boxing day (27/12), for our scheduled stop off going to Tortola. We were charged $240 for a room for two. This is a room with a tired bed, thin sheets, little space and no way of relaxing apart from lying on the bed. The... more

Following some of the negative reviews of this hotel, I thought it important to put some people's minds at rest. I guess it depends on your expectations, but being from the UK I would compare this hotel to a Travelodge or a Holiday Inn Express. If, like us, you were forced to book an overnight in Puerto Rico due to... more

We have stayed here at least 4 times since flying from the West coast always seems to land us in SJ late. Therefore, it has been easier to just book the BW at the airport and leave out early the next morning for one of the islands. While I would agree that the hotel is overpriced by regular standards, an... more

American Airlines cancelled our flight to Punta Cana and put us up here for the night before our flight out the next day. We had two rooms next to each other. The hotel was relatively clean. However, there was a smell in the rooms. There is a very small flat-screen TV. The facilities include a fitness room, gameroom, and a... more

Due to mechanical issues with our plane we missed our connection home and American Airlines put us up here for the night. The hotel is conveniently located in the airport. Unfortunately it's not convenient if you have luggage since there are a few steps down into the lobby. We had a room with one bed on the 4th floor. The... more