The staff were very pleasant and accommodating. We had a room on the street and found the noise tolerable on Tuesday, but on Wednesday the house band played until 2:00 a.m. We were warned that the weekend would be loud, so I asked and was told the weekends begin on Wednesday. Fortunately they had a room in the back and... more

Read about Da House in the New York Times. The location in the city is perfect, except for the fact it sits above a salsa club. Not even Tylenol PM can knock you out (perhaps a bottle of Tequila could). Second night the club was closed but the walls are too thin to sustain guests. Mechanical noises led to second... more

This hotel was perfect for walking around Old San Juan. We stayed during the week and yes we could hear the music from the cafe below, but it was not obnoxious. I am a light sleeper and I did not feel the music kept me away, but if you must have absolute quiet to fall alseep than this is not... more

Stayed prior to a Cruise, wanted to visit Old San Juan. Hotel location was excellent, we assumed normal amenities ie elevators, which there were none.. bellman, none, coffee in the morning, none, bedding change each day, none, towels changed, but had to ask. Very few staff were the same from day to day, courtesy was ok, but not really good... more

I booked this hotel not even a week before our arrival in San Juan, and got the last room in the place. They called it the 'dressing room'. I was skeptical, wondering if it had a bed, a bathroom, or windows. It has all of the above (though the windows were interior windows, they let in light.) Our room was... more

We send two night at this hotel one before our cruise and one after the cruise. It was both horrible night. When I made the reservation we ask fort quiet room and the quiet room was a nightmare. Both we didn't close our eyes for all night because of the bar near the hotel. It was the party all the... more

We travel a lot, and roll with just about anything. Having said that, this hotel's rude staff and the legendary late night noise were unacceptable. This is a place where the customer is always wrong and the slackerish staff is indifferent at best and condescending at worst (and a couple could have used a shower). The room was not ready... more

There were some good and bad things about this hotel, but more good than bad. Good: 1. Price - it was very reasonably priced, considering its location in the heart of Old San Juan. 2. Location - walking distace to everything in Old San Juan. 3. Decor - very artsy and tastefully decorated. 4. The staff offered to help us... more

We had read great reviews of Da House, so I inquired about reservations in Dec., 2008. Their main hotel was booked, so they booked us in their other location, the Caleta Guest House. We expected the same ambiance and experience that had been advertised for Da House, but we were sorely wrong. For $165 a night (we first checked in... more