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La Concha Resort: A Renaissance Hotel

4.0 of 5
1077 Ashford Avenue, San Juan 00907, Puerto Rico
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La Concha Resort: A Renaissance Hotel
Ranked #4 of 44 hotels in San Juan
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2,597 reviews from our community

Traveller rating
    1,390
    791
    249
    97
    70
See reviews for
Families
509
 
Couples
1124
 
Solo
88
 
Business
246
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

We planned this trip on a whim with short notice and a budget. Since neither of us had ever to been to Puerto Rico, let alone San Juan, we wanted an ideal location and of course luxury. Upon walking into lobby, we were greeted by friendly, welcoming staff. The lobby is very big, open, and clean. The ideal beachfront location... More

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North Miami, Florida
2 reviews
4 of 5 stars Reviewed 23 May 2013 NEW

You can't beat the location of the hotel - right by the beautiful beach. This is my first time staying at La Concha Hotel and I had no expectations to be honest. Our check in experience was horrible. First of all, we had to wait a while to be checked in. When it was our turn, lady at the front... More

Was this review helpful? Yes 2
Highland Park, New Jersey
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

I stayed here for a friend's wedding, and it was a great stay! We stayed in one of their king suites, and it was the best accommodation we had during our week long stay in Puerto Rico. The suites were large and clean with a sitting area, comfy bed, huge shower, and a balcony. The hotel itself had many clean... More

Was this review helpful? Yes 2
San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

I travel weekly to La Concha in San Juan on business. In the weeks I've been coming Cristina IIlariucci, the lounge's concierge is the kindest and most thoughtful person I have met. Cristina is always helpful and extremely accommodating. Her friendly smile and open arm welcome makes me feel like I'm coming "home" . Cristina ensures that the support staff... More

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Wellington, Florida
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

I have the pleasure and honor of staying at the beautiful La Concha on a weekly basis. The staff is amazing and provide us with the utmost in customer service and care. I have so many commendations that I hope I do not forget anyone. I will start with the staff members of the Ocean Lounge. Cristina, Michael, Allen, and... More

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toronto, ON
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Spent 3 nights at this hotel with 3 friends. This hotel is simply just fabulous and very chic. We appreciated the upgrade to a partial view suite in the Suite tower. Staff were all very friendly, willing to help and professional. Check-in staff forgot to give us some of the freebies that accompanied our rate plan. This was however rectified... More

Was this review helpful? Yes 1
See 2 more reviews by metito4s for San Juan
Charlotte, North Carolina
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

The property is attractive, but there are better options close by. Try the Conrad just down the street. Some of the towels in the room were stained and had tears. I had one issue while on the property, and instead of offering resolution, i received a lecture. Interesting approach to customer service...There are plenty of other options nearby.. I suggest... More

Was this review helpful? Yes 1
ArroyoA, Manager at La Concha Resort: A Renaissance Hotel, responded to this review
23 May 2013

Dear Stephanie: Thank you for sharing your concerns with us. We surely want to apologize for the inconveniences we may have caused during your stay. I was made aware of your distress and certainly wanted to provide you with my personal apologies and a suitable resolution. At the same time I felt the need to respect your stance of not... More

Doylestown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Just got back from 4 nights in this beautiful hotel. I was concerned at first after a reading a few mixed reviews as I'm typically very picky about hotels, but we couldn't have been happier with La Concha. We chose a ocean front spa suite in the Suite Tower. I will say that while I didn't see the rooms in... More

Was this review helpful? Yes 2
Bowie, Maryland
2 reviews
4 of 5 stars Reviewed 21 May 2013 NEW

Spent four days at the La Concha resort. Stayed in a Suite which was fabulous for the price. The food was great and the Sangria was even better. Enjoyed hanging out at both pool and the beach and had no issues with space. The hotel staff was very friendly and accomodating. The only issue we had was that we had... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2013 NEW

I came to San Juan for a vacation and read some lovely reviews about La Concha and i was not disappointed. It wasnt our cheapest option but me and my two girlfriends decided we would pay extra to stay nearer to the ocean. AMAZING! The wait at the lobby was quite long, due to there being 7 weddings that weekend,... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(188)
  • Infinity pool(85)
  • Suite tower(59)
  • Hot tub(40)
  • View rooms(36)
  • Would highly recommend(18)
  • CUSTOMER SERVICE(18)
  • Fitness center(14)
  • Good food(12)
  • Resort fee(12)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar/Lounge Beach Business Centre Casino Fitness Centre Free High-Speed Internet Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotels in San Juan
#1 On the Beach Hotels in San Juan
#3 Family Hotels in San Juan
#3 Business Hotels in San Juan
#3 Luxury Hotels in San Juan
#3 Romantic Hotels in San Juan
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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La Concha Resort: A Renaissance Hotel
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices