We loved our stay at the Hyatt. The value, we thought, was incredible and everybody was very nice. The only snag we ran into was one night when we ordered take-out food to be delivered from one of the restaurants that the people at the desk recommended. The person at the restaurant taking the order was rude and arrogant, and... more

Stayed a week through a timeshare exchange. Resort has some shortfalls that were a little surprising from a Hyatt. 1 Bedroom unit was nice and fairly well equipped. There were a couple design flaws that were a nuisance throughout my stay. First of all, there were food odors from other units coming through the A/C vents. It smelled like someone... more

For the price this hotel is absolutely amazing. We spent the first part of our trip staying at a much more expensive hotel in San Juan. After arriving at this hotel later in the week we agreed we would have much rather spent the whole entire vacation at this hotel. There is an awsome beach along with a large pool... more

Our flights to San Juan were delayed and so we didn't end up at the hotel till well past 1:00AM. I had called ahead and the front desk had left the paperwork and keys with the one security guard who looks after the main building after dark (if he is out loafing around the property, it could take a long... more

We just returned from a week stay at the Hacienda Del Mar and had a wonderful time. To me this is a great resort if you are looking for a relaxing getaway. If you are looking for a party resort with a jumping nightlife this is not the place for you. Below are our thoughts on the different aspects of... more

Not a thing wrong with this Hyatt resort. The rooms were large and nicely decorated, and the kitchen better outfitted than I had expected. Plenty of towels, etc. The washer dryer was helpful, too. The beds are a bit firm- we were all complaining of stiff backs by the end of the week, but the hot tub took care of... more

Just returned from a one-week trip at the Hyatt in Puerto Rico. I think some reviewers have been too harsh on the property. We paid $139 per night - no resort fees and reasonable tax for a one bedroom ocean-view condo. For this price, I think the property offers a good value. This property is located a few minutes outside... more

We just returned from 3 nights at the Hyatt Hacienda Del Mar in Dorado. The grounds around the pool are very nice; however the inside of the rooms are in major need of an update. The water flies randomly out of the facets. There was a musty smell in ours and our other family member's rooms. The dryers left clothes... more

It is a bit of a drive to this property but it is beautiful situated on the waterfront and it has beautiful views and pools. Sadly the lazy river was closed which would have been nice. The minature golf course on property was nice. The property is a bit out by itself would recommend grocieries and eating in. Dining options... more