From the first day of our vacation to our last day, from the Managers, to the breakfast, lunch and dinner wait staff, we consistently received an exceptional level of service, hospitality and an abundance of smiles. The entire staff did a wonderful job of accomodationg our every request above and beyond our expectations. Exceedingly professional in all aspects. The Pacri... More

We were incredibly disappointed upon our arrival to our "ocean view" suite to see that we were looking into an overgrown, poorly tended hedge, with not even a peek at the ocean! The "garden" was actually burnt grass strewn with weeds. Further disappointments included the fact that the suite was only partially air-conditioned, with an air conditioning unit in the... More

Staying at The Hotel Taiwana was a great experience thanks to their GREAT STAFF. It started with pre-arrival phone calls to Felipe, the Hotel manager. He was so helpful. Anything we needed or asked for was taken care of promptly. When you come to breakfast (as well as every other meal) you're greeted with the Maitre 'd s "great big... More