I had been very concerned to read the recent negative reports about this Hotel but it would seem that a recent change of management has had a welcome beneficial effect. Certainly, we were very pleased with our room - one of the Owner's Suites - this was a good sized bedroom with a larger than average balcony and a refreshing... more

Having read recent reviews I was worried about going to the Bel Jou. However, there is now a new manager, Larry Jackson, who is very much in evidence and the whole ambience of the hotel has changed. All the staff seem happy in there work and provide an excellent service. The food is good and plentiful. While it is true... more

A friend of mine went to Bel Jou last Summer and could not praise the Management and staff enough saying it was the most friendly hotel she had every stayed in. Absolutely raved about it so much so that I thought I have to go. Well I must have stayed in a different hotel. The previous Manager Caroline and her... more

This hotel was taken over by Saga last year and was supposed to have been refurbished to a very high standard. The rooms were very sub standard as was the food. One guest who visited last year said food was originally very good, but since new managers took over the food budget had been drastically cut. Staff were friendly and... more

We expected a bright colourful hotel, this is the Caribbean after all, but we found much of it dull. Our room had battleship grey on one wall and the furniture throughout was dark brown, even around the pool area which was cramped. Extra seating was available in the garden but it rained a lot while we were there and it... more

staff were brilliant very friendly.The steak on gala night was great.The hotel still has a long way to go on the refurbishment.W e knew there were steps around the hotel but not how many or how steep they were also when it rained they became really slippery.We were there for 3 weeks over christmas and new year and in that... more

We enjoyed our two week stay at this Saga hotel very much.The staff were friendly and helpful and did all they could to make our holiday enjoyable'.The food was good and plentiful,the rooms kept clean and everyone smiled. The refurbishment has away to go but when they close next year and put in new plumbing and redorate this will really... more

This is an exclusive Saga Hotel catering for older British travellers on an all inclusive basis . Food & drink very good & plentiful and all facilties are OK. Location is high above Castries giving wonderful views but no local walks are available . There are regular shuttle buses to the popular beaches and shops . Evening entertainment is good... more

Great holiday best food ever tasted on holiday. Staff very attentive and cheerful. Amazing view from bedroom. loved the new refurbishment and the rum punch by the pool and cocktailsSteve and Carolyn great hosts. Would have liked access more readily to beach than by bus and pack insect repellant in rainy season. more