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Sandals Halcyon Beach

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Traveller (8046)
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About

#1 of 3 all-inclusives in Castries
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
•Friendly to the physically challenged with low rise architecture • Fully air-conditioned Caribbean cuisine restaurant on its own 150 ft pier over the Caribbean Sea • Houses 169 Rooms with true personal service and intimate experience • Meandering Crystal Lagoon Pool – 540 feet • Tableside service at the Beach Bistro • With “Stay at one, play at three” free shuttles to Sandals La Toc Golf Resort & Spa and Sandals Grande St. Lucian Spa & Beach Resort. Guests enjoy access to even more luxurious amenities and a total of 27 Five Star Global GourmetTM options to choose from.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, French
Hotel links
Special Offer:Sandals® Winter Blues Sale
7,078Reviews644Q+A100Room tips

Reviews
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Sandra O wrote a review Yesterday
Cardiff, United Kingdom53 contributions85 helpful votes
Hotels have one chance to impress you and Sandals Halcyon Beach certainly didn’t impress. This was supposed to be a once in a lifetime holiday to celebrate my husband’s retirement, we’d paid considerably more than we’d paid for other holidays and this just didn’t live up to expectations. I don’t expect to be treated as special but I do expect to get what I pay for. Good points: the resort is very clean and the staff are super friendly. The food was good and the beach, although small, was lovely. Bad points: the pictures on the website suggest the hotel is remote, in a green oasis. It’s certainly very green but is on a main dual carriageway and at times the noise from the road was loud. The room we’d booked was a crystal lagoon walkout swim up club level room. The website states you enter the lagoon through your ‘private walkout patio’; not so, there is a public walkway between your small outside area and the lagoon. There was no hand soap in our bathroom. Bathrobes were provided but no slippers. The minibar in the room was supposed to be restocked daily but it wasn’t. It only seemed to be restocked when I complained. There were never enough staff in the restaurants so you would end up waiting for a table when there were clearly empty tables, just no staff to wait on those tables. The one evening we ordered our meal and waited about 20 minutes for our starter, the plates were cleared and we waited for our main course. And waited and waited and waited. After an hour (!) we gave up and left. I made a complaint to the concierge and honestly thought someone would contact me to apologise, but no one ever did. They must think that’s acceptable; I don’t. All in all, very disappointed. We’ve paid a lot less and had considerably more for our money. We won’t be going back.
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Date of stay: March 2024Trip type: Travelled as a couple
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davebryant wrote a review Sept 2022
London139 contributions255 helpful votes
Hotel's Favourite
Had a really good holiday here for one week, will summarise under two headings the main points we found here: Good Points: Efficient transfer from the airport – took about 1hr 20 mins. Lovely welcome from the staff upon arrival at reception. Quick check in and were in our room, with bags delivered within 15 mins of arrival. Room was spotless clean, all working and in good order. Mini bar was stocked nicely, and we requested some white wine and a chilled bottle was delivered to us within 5 minutes of asking. Pools are good, plenty of towels, good drinks service, plenty of sun beds and shade if you want it. All restaurants are very good, didn’t have a bad meal the entire week we stayed. Didn’t have to wait to be seated for dinner each night. Bar service around pools and in the evening was very quick. Mixture of more casual carribean relaxed dining and some more formal dress for dinner dining – we loved that combination. Special mention of a server named Berthelina (sorry if spelt incorrectly) in main restaurant, she was so kind and helpful, a real pleasure to meet with each day, she is a real credit to the Sandals brand. The gardens are amazing, well maintained and stunning, I hope management appreciate all the staff effort which goes into keeping them so pristine. Watersports are easy to access and well run, we were able to do what we wanted at suitable time, we snorkelled, paddle boarded and kayaked. On departure, if your flight is later in the day (our shuttle from Halcyon to the airport left at 5pm) they will kindly give you use of a room late in the afternoon (as you will check out at 11am latest) to allow you to change and shower etc ready for your journey home – this allows you to enjoy your last day fully, this is an excellent idea, just ask them at reception if you need this service, there is no charge for this. The place is not overrun with ‘butlers’ claiming the best spots, we’ve noted this as a problem at some other Sandals resorts, but no issues like that during our stay. Less Good Points (note I’m not calling these bad points!): There were no robes/slippers/umbrella in our room, it took a call and a chase up next day to get this corrected – which they did, not the end of the world of course. They seem to have stopped ‘turn down’ service in the evening (it was listed as provided on the website) – basically only on days when we specifically called and asked for it was it provided – again, hassle, but not the end of the world and I appreciate that many people may not care, but we do. Perhaps some the evening entertainment could be better, although we did enjoy the Michael Jackson show. The resort is next to a very busy main road, you WILL be able to hear road traffic, sometimes roaring motorbikes and straining heavy lorries and thumping base musak in passing cars. That said, you get used to it and it does not really spoil the holiday, but you will hear it, so be aware of this if it is important to you. All staff here wear face masks (totally understand the reasoning and I don’t suggest that they stop this) but be aware that you may find interaction with staff less friendly as you wont see their smiling faces. Would we go here again, I think so yes, but the world is a big place, so more to explore!
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Date of stay: August 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
27 Helpful votes
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Jerald M wrote a review 17 Mar
Mississauga, Canada2 contributions1 helpful vote
Wonderful resort. Our butlers Samantha, Onella and Shervon were more than great. They were kind, caring, helpful and strived successfully to give us a great vacation. The suite and the facilities were great. Lovely pools, great restaurants and great service.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded yesterday
Hello and thank you for sharing your review of Sandals Halcyon Beach Resort with us. We are delighted to know that you enjoyed your stay and that your butlers contributed to making your experience even more perfect! We appreciate you taking the time to share your kind words and look forward to welcoming you back to one of our resorts again in the not so distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt Ciepluch wrote a review 17 Mar
Muskego, Wisconsin2 contributions
I traveled over to Halcyon went I was staying at Sandals Grande for a week. It appeared quieter and less crowded than Grande. The employees here were so nice and I loved talking with each and every one of them. Everyone around the pool, entertainment, and at the front desk was very welcoming and cheerful. Though I was only there for maybe 10 total hours, it was worth it. - Jenny and Boozie gave me a tour around the resort when I was there by myself one day. They are both so sweet, happy, energetic, and fun to be around. I loved walking around with them and hanging out on their downtime. These two are actually amazing - it felt like I made genuine friends and definitely made my short time at this resort very memorable. - Adam and Jenny also ran really fun and interactive activities for the guests. The fire and music show at night was also very well done - Jenny & Boozie did great in that as well. - Anna was a great bartender who gave me her secret drink recipe and was very nice the whole time I was there - Shervie from the photo shop was also someone I talked to during his downtime - very pleasant and respectful - Ryan, Adam, Jaden, Josie, and Joanna also at the pool bar were all very sweet, quick, and fun to talk to and interact with. I can't wait to visit Halcyon again some day and hopefully for longer next time!!
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Date of stay: March 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded yesterday
Thank you so much for sharing your recent experience at Sandals Halcyon Beach. We are thrilled to hear that you enjoyed your time with us and that our team members made your stay memorable. We're delighted that you found our resort to be quieter and less crowded, providing you with a serene and relaxing environment to enjoy your vacation. Our team takes great pride in providing exceptional service, and we're pleased to hear that their warmth and friendliness left a positive impression on you. Jenny and Boozie are indeed incredible individuals, and we're glad to hear that they went above and beyond to make your time at the resort enjoyable. We will be sure to pass along your kind words to them and the rest of our team members mentioned. It's fantastic to hear that you enjoyed the interactive activities and entertainment organized by Adam and Jenny, as well as the fire and music show. We strive to provide engaging and memorable experiences for all our guests, and we're thrilled that you had a great time. Thank you for mentioning Anna, Shervie, Ryan, Adam, Jaden, Josie, and Joanna. We will be sure to recognize them for their exceptional service and hospitality. We can't wait to welcome you back to Sandals Halcyon Beach for another unforgettable stay. Please don't hesitate to reach out if there's anything we can do to enhance your future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vic wrote a review 17 Mar
Windsor, United Kingdom7 contributions5 helpful votes
This is our first Sandals holiday and won’t be our last. I am pleased we chose the smaller of the hotels, getting to know the others guests and staff is what made it for us. There were plenty of food choices, our favourite was the Bistro and Soy (Sushi). The beach vendors were friendly and not pushy. Can’t wait to plan our next trip.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded yesterday
Hello and thank you for sharing your Sandals Halcyon Beach Resort review with us! It was a pleasure to read your review as it seems we were able to meet all of your expectations for this trip. We are delighted to note that the hospitality of our staff was an outstanding aspect of your experience, as we love going above and beyond to ensure our guests have a fantastic time with us. We are also happy that you enjoyed our gourmet dining options along with other amenities. Providing variety for our valued guests is among our goals and we love knowing when everyone is satisfied! We appreciate your review and are also looking forward to hosting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deeb33 wrote a review 17 Mar
Newbury, United Kingdom26 contributions44 helpful votes
My wife and I visited Sandals Halcyon Beach to celebrate our 45th wedding anniversary, having promised ourselves that we would, one day, stay at a Sandals resort. We finally made it - and spent nine nights in a club level walkout room. A bit of a mixed review, so here goes……. Let’s deal with the positives first: 1. The staff - faultless - all friendly, professional, polite and attentive. No issues whatsoever. 2. The food - fabulous, especially the breakfast buffet. A great selection and an egg station which always ticks a box for me. Some reports suggest that the restaurant food is pre-prepared and frozen. I have no way of telling but either way I don’t care if it is - it all tasted great and was accompanied by good choice of (really good) quality wines. Totally recommend Mario’s Italian restaurant and Kelly’s over the water. Kimonos (Japanese) was certainly an experience, and the ginger sidecar cocktail was delicious! 3. The pools. These were great. Spotlessly clean and well maintained. The lagoon pool was an oasis of calm and it was delightful to while away some time meandering along on a water float. Swim up bar on the upper level pool was also fun. Now for the negatives: 1. The airport transfer. This journey was awful. There were five of us in the minibus and two of them had motion sickness. After much twisting and turning of sharp bends, one of our party said she was about to throw up. I thought that the driver (who hardly stopped talking throughout the journey) would stop to let her out. All he did was give her a bin liner and drove on. When we eventually disembarked he was clearly angling for a tip even though I understand that tips are included with Sandals. He didn’t get one (not from us anyway). We paid up for a private car for the return journey which was much more civilised. 2. The room. Was very comfortable with a huge comfy bed but some of the furniture looked a bit dated and worn. The room was stocked with spirits - brand names that we have never heard of (photo attached). We were told by the lady that showed us round - quite honestly and without any prompting - that the higher grade spirits were provided in the higher grade (i.e. butler) rooms. Hearing that after our horrendous minibus ride, really made us feel special. Premium brand spirits were provided in the bars though. The TV was huge - great! - but as usual the only channels were the free view ones that aren’t really worth watching. Come on Sandals - you charge enough, surely you could provide some premium channels such as Sport or Movies - or Netflix. I know we don’t go on holiday to watch TV, but when it pours with rain (as it did for the first two days) it would help to have a fall back. After all, this is supposed to be a “luxury included”resort. The soaking tub on the terrace was great though - and filled up very quickly! 3. The beach. This was a let down. The sea at the water’s edge was grubby with sand churn, although the beach was clean and well maintained. There were sun loungers and cabanas untidily dotted around, and these were looking dated - some broken - which was a shame. There was plenty of room on the beach for more loungers and it would have been helpful to have more because they were all in demand (and often reserved for those in a butler room). Every day we walked the whole length of the beach, past the neighbouring resort and beyond. On our last day I was told off by a security guard because I did not give my name and room number when leaving the Sandals boundary. This was the first I had heard of this, so if this is a rule then Sandals really should let everyone know at the beginning (and explain why). 4. Pool loungers. Not enough of them and they were generally dirty. Many were reserved for guests in butler rooms. Are you sensing a theme here? So - did we have an enjoyable and relaxing holiday? Yes we did. Would we come back to St. Lucia? - probably not - we would want to see another island next time. Would we stay at a Sandals again? Really not sure. Last September we had nine nights at a luxury hotel in Gran Canaria and paid one quarter of the cost of this trip, so to quote a famous politician - “go figure” ! Let me finish on a positive note - a big THANK YOU to the other guests. We often chatted with fellow travellers (mostly from the US and UK) and it was fascinating to share experiences. In particular we regularly conversed with a charming couple from New York State with whom we had dinner one evening. Everybody was friendly. Sandals clearly attracts decent personable guests!
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Date of stay: March 2024
Value
Location
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Trip type: Travelled as a couple
Room Tip: Get up early to reserve a sun lounger. Should we really have to in a luxury resort? Attend the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded 2 days ago
Thank you for choosing Sandals Halcyon Beach to celebrate your 45th wedding anniversary, and for sharing your detailed feedback with us. We appreciate your candid review, which allows us to address areas for improvement and ensure that future guests have an exceptional experience. We're delighted to hear that you found our staff to be faultless, friendly, professional, polite, and attentive. Providing outstanding service is a top priority for us, and we're thrilled that you enjoyed the fabulous food offerings, especially the breakfast buffet and the dining experiences at Mario’s Italian restaurant and Kelly’s Dockside. We apologize for any discomfort experienced during the airport transfer and the condition of the minibus. Please rest assured that we will address this matter with our transportation team to ensure a smoother and more comfortable experience for our guests in the future. Regarding your room experience, we apologize for any inconvenience caused by the dated appearance of some furniture and the limited TV channel selection. We value your feedback and will take it into consideration for future enhancements. Additionally, we apologize for any disappointment regarding the condition of the beach and the availability of pool loungers. Your feedback is invaluable, and we will work diligently to address these concerns and make necessary improvements. Despite the challenges you encountered, we're pleased to know that you had an enjoyable and relaxing holiday overall. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a truly unforgettable experience. If you decide to return, please don't hesitate to reach out to us directly so that we can ensure your stay exceeds your expectations. Once again, thank you for choosing Sandals Halcyon Beach, and we wish you many more happy years of marriage.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ruthwatson1963 wrote a review 17 Mar
Milford Haven, United Kingdom11 contributions22 helpful votes
Wow what can I say, what a beautiful island and the happiest of people who know how to look after their Guests. First stay with Sandals Halcyon Beach and will definitely be back! The rooms are good, we walked straight out to a lovely quiet pool. The Staff couldn't do enough for you from the Bell boy to the Management. A few names to mention, Tanika and Zenith from the Spa, what amazing massages they give, would travel just to see them. Boozie who works for entertainments, we had the pleasure of her company at dinner twice, what an ambassador for Sandals. Richie from Housekeeping what a worker, never stops. Garfield, Andreas, Daniel, Leana, Front of house staff including Pretty Boy! I could mention so many more but suffice to say all the staff couldn't do enough for us. Thank you for the most memorable stay. Mark and Ruth
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded yesterday
Thank you so much for your kind comments and such great feedback as this is exactly what we love to hear! At Sandals and Beaches Resorts, we truly want all of our guests to have a memorable Caribbean vacation, so we are thrilled that you thoroughly enjoyed your stay with us and felt that we exceeded your expectations. Your comments were shared with the Resort Management team and they will be sure to let the staff know how pleased you were with your stay due to their hard work. On behalf of the team at Sandals Halcyon Beach Resort, I thank you once again and we certainly hope you will "soon come back" for another wonderful getaway!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sheralee S wrote a review 17 Mar
1 contribution
Service was amazingggggggg..Thank you to the General Manager and the entire staff of Sandals Halcyon who went above and beyond to make my day with my friends an unforgettable experience. I look forward to my next visit. Thanking Boozie and Josie just amazinggggggg... They need to be given a raise asap..
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Date of stay: March 2024
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded yesterday
Thank you for sharing your review of Sandals Halcyon Beach Resort with us. We appreciate you sharing your feedback and are thrilled to have hosted you as a guest. At Sandals, we understand that our on-property teams play an essential role in the client experience. Also, we pride ourselves on delivering excellent customer service, and as such, we are ecstatic to know you had an excellent experience with our team members. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jana S wrote a review 17 Mar
1 contribution
If you are looking for a memorable and luxurious get away with top-notch service, look no further than Sandals Halcyon. Thank you to the General Manager and the entire staff who I felt went above and beyond to make my day with my friends an unforgettable experience. I look forward to my next visit.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beron Hurst, Other at Sandals Halcyon Beach
Responded yesterday
Thank you for taking the time to share your review of Sandals Halcyon Beach Resort with us. Your feedback is invaluable, and we were delighted to have you as our guest. Our management and team members are a key part of the client experience and we are thrilled to hear that you received outstanding customer service from them. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway wrote a review 15 Mar
4 contributions6 helpful votes
+1
Arrived 03/02 room 901 Joli beach front, another great Halcyon vacation our 3rd time, already booked for the 4th. The room was spectacular, open bi-fold doors to paradise. Our butlers Marva, Ria & Vibert were a fantastic team, second to none, we were really spoiled, thank you for that, it was much needed and appreciated. Debra, our house keeper was so nice, our room was always immaculate and she would make the best towel art. Of course we reserved massages at the Red Lane Spa with our favorite therapists, Iva and Celine, you ladies get better every year. It was also great running into old friends, Tyler, Sylvie & Leary you guys will always be special to us. The staff in all the restaurants were super friendly especially Kelly’s dockside (Hi, Celine). The grounds are kept impeccable, beautiful flowers, we can’t wait to return, even miss the roosters!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£507 - £990 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals halcyon beach st. lucia hotel castries, sandals halcyon beach castries, sandals st lucia
LOCATION
CaribbeanSt. LuciaCastries QuarterCastries
NUMBER OF ROOMS
169
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SANDALS HALCYON BEACH - Updated 2024 (St. Lucia, Caribbean)

Frequently Asked Questions about Sandals Halcyon Beach
Which popular attractions are close to Sandals Halcyon Beach?
Nearby attractions include Diamonds International St. Lucia (1.7 miles), St. Lu Taxi and Tours (2.8 miles), and Pigeon Island National Park (4.2 miles).
What are some of the property amenities at Sandals Halcyon Beach?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sandals Halcyon Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sandals Halcyon Beach?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sandals Halcyon Beach?
Yes, free parking is available to guests.
What are some restaurants close to Sandals Halcyon Beach?
Conveniently located restaurants include Liz Roti, The Pink Plantation House, and Jacques Waterfront Dining.
Are there opportunities to exercise at Sandals Halcyon Beach?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sandals Halcyon Beach have an airport shuttle?
Yes, Sandals Halcyon Beach offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sandals Halcyon Beach have airport transportation?
Yes, Sandals Halcyon Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals Halcyon Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals Halcyon Beach offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.