We found a huge cockroack in the bathroom 1-1 1/4 inches long. This hotel staff was rude & indifferent. Another guest asked to speak to a manager & the front desk girl rolled her eyes, waved her off & moved onto the next person. I notified front desk twice of a small theft of cosmetics by housekeeping & they only said, "oh" & did nothing. The next day on check out day we noticed over $220.00 had been stolen from our wallets in our rooms. They said housekeeping wouldn't have gone in because we weren't getting service, but doors were locked & only they have keys. We asked for the police & they told us we had to drive to town to fill out a report. We had a flight to catch but had some time to argue with them. While we talked to the front desk clerk the hotel manager was pretending to straighten brochures in racks, hearing everything but when we asked to talk to someone in charge he tried to slink away. He didn't want to be bothered with our problem... more