I have stayed in many Ritz Carlton and this one is by far the worst of the bunch. That might not be saying much since they are all nice, but this one was dirty. The carpets were filthy. There were black stains and when we complained they shampooed the carpet, which did make it look better. The hallways reeked of... more

My husband and I traveled to Grand Cayman to celebrate his birthday and decided to try the Ritz-Carlton, as it seemed to be the nicest of all of the hotels on the island. It was definitely nice, but I've become a little spoiled to having a little more privacy on a nice vacation, and I definitely felt like we had... more

Although we have traveled throughout the Caribbean and have stayed at other Ritz Carlton resorts, this was our first time at the Ritz Grand Cayman. It was superb. It also came with a hefty price tag. In terms of service, hospitality, food, location, etc., you get what you pay for -- and more. We had gotten a deal, reserving a... more

We arrived in the early morning and everyone was so accommodating. We were told that we've been upgraded from a resort side room to a oceanview suite. The front desk asked for a phone number to contact us when the room was ready and since I didn't want to turn my phone on, they gave me a cell phone! Everywhere... more

My wife and I visited the Cayman Islands for 2nd time in two years, both trips during the month of December. Here, the Ritz is the premier resort in terms of beauty and service. It is a very impressive looking resort and all the employees provide the highest level of service. I love how at least 5 employees made it... more

The Ritz-Carlton was the most stunning hotel ever, with breath taking views and beautiful beaches, full of fantastic tropical fish! The staff there was so kind that I can't believe why I didn't buy them a gift before I left. I loved every minute I was there. more

The one remarkable thing about this hotel is the staff. Out of all the luxury hotels we have stayed at, never have we had a staff as great as this. The property is not amazing and it does not feel like you are in the Caribbean. The beach is very crowded and it feels like a Florida beach. Rooms- The... more

Short trip from the airport. Awesome Ritz service. Small rooms. The non-beach side was quiet and peaceful. The pool on this side was much more serence and suited to a nice peaceful day. The beach and pool on that side were awesome. The floats out in the water were cool to hang out on if you could find one that... more

We spent the best day of our vacation lives here. We'll be making the trek from California with our 3 year old this year because of how simply unparalleled and gorgeous this place and location are. We spent our day in port from the Disney Cruise here (sorry Ritz-but were coming back and paying' the big bucks so don't worry.)... more