First, let it be known that when you book online using the hotel's own website, you are NOT actually booking through the hotel. You are booking through a 3rd party reservation agent.
That being said, IF you book the Bird Rock and you get to St. Kitts and realize your mistake, you will be UNABLE to deal with either the...
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This is very harsh. The Birdrock Beach Hotel works with many booking agents as well as we take direct bookings. The many agents that support our property do a fantastic job and we thank them for offering excellent service in a timely manor.
All of our AC units are inspected on regular intervals. It is unfortunate that the one unit...