Stayed here for couple of days the resort is superbly located right on the beach. The sights around this place are stunning, all the pictures we took are like postcards. All inclusive deal just made it more perfect! from drinks, food, snacks, boat trips and even yoga class you name it! Hands down to all the staff, they are all...
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We have recently returned from a week at Buccament Bay Resort. Although the resort is not yet finished the build work in no way affected our enjoyment at this resort - it was a week of sheer luxury.The grounds are beautifully landscaped and when the plants become more established it should be spectacular and the beach is imported white sand...
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I've never written a review on this site before, but feel compelled to do so after reading one of the reviews below. I recently returned from a holiday at Buccament Bay.
A review below recommends one to "Go to the Pat Cash hotel". The Pat Cash hotel isn't open yet. In fact, as far as I'm aware, building work hasn't...
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Dear Sir,
Thank you for your valuable comments. We are pleased to read that you had a nice time with us. The reason why you haven’t seen many people around by the pool or beach might be explained as there are a lot of activities and excursions that you can do when you are staying with us. Singing classes, tennis,...
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i have just returned from Buccament Bay after a 12 day stay . Having holidayed in the Caribean before (Le Sport , St Lucia, Le Source , Grenada , Barbados ) i was really looking forward to a luxurious stay.
We didnt get off to a good start, having requested 2 beach front villas , which we didnt get ....
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Dear Sir/Madam,
Thank you for your constructive criticism. We are pleased you had a lovely holiday and that you enjoyed the food and style of accommodation.
The villas that you booked and paid for were not beach front, but as you noted, we did try to resolve the issue by offering your party the chance to move. I will investigate...
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We went quite early and most of it wasn't built yet however it was still fantastic, our room was amazing, the service was great. The buffet wasn't that great for children, but if we asked for anything that my child would like they would make it in an instant! There is flat screen televisions in each room, and most villas...
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Dear Sir,
Thank you for taking the time to write your feedback. I do apologise that the buffet was hasn’t met your expectation. You can be assured that my F&B Director is working on improving the standards in all the restaurants.
With best regards,
Kevin Smith
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Returned from Buccament Bay last week - what a Holiday! Now I know how the other half live. Beautiful sandy beach with warm crystal clear sea.
Fantastic food with friendly staff who cannot do enough for you.
Never experienced anything like this resort before - totally blown away. The Sunset Cruise a must if you go, even saw dolphins.
Loads...
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Dear Madam,
We are pleased to read that you had a nice vacation with us. We indeed try to provide a lot of facilities to our guest including the Harlequin Performing Arts Academy. We will be happy to welcome you back again at the resort.
With best regards,
Kevin Smith
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Just got back from Buccament Bay - what a fantastic resort! Really cannot fault anything. Location is perfect with the infinity pools overlooking a white sandy beach and the crystal clear (and warm) Caribbean Sea. The snorkelling and kiyaking kept my 14 yr old Son entertained. The sunset cruise is fantastic - we were even lucky enough to have dolphins...
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Dear Sir,
Thank you for sharing your feedback with us. We are pleased to reads that you had a wonderful time with us. We do hope that your son still has the memories of his snorkelling and kayaking. We are happy to know that you enjoyed your birthday with us. I do hope that you are going to choose Buccament...
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We were very much looking forward to our week at Buccament Bay but although we had a lovely holiday, by the time we came to go, we were ready to leave!
The setting is lovely and the villas (which are beautifully constructed, appointed and maintained by the housekeeping team) have everything that one could wish for, that is except for...
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Dear Madam,
Thank you for taking the time to share with us your observations concerning Buccament Bay Resort. I do apologise that your expectations were not met. Your comments give us valuable feedback and will help us immensely to improve our service delivery. You can rest be assured that we will look into our standards of service to ensure that...
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I stayed for a week with my friend and we had a fantastic time. I have stayed in many 5 star hotels all over the world and this is one the best places I have stayed.
The staff were brilliant, so friendly and helpful. The activities and excursions on offer are excellent. The quality of the food (at the BBC)...
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Dear Madam,
Thank you for your kind feedback on the resort and for uploading the photos. We are pleased to read that you enjoyed the food quality as well as the excursions proposed. I look forward in welcoming you back to the resort.
Sincerely,
Kevin Smith
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Although I am Spanish and I live in a phantastic place at the Costa Blanca coast, I enjoyed this paradisiac place: sun, beach, peaceful place, gentle people. Phantastic cabana, perfect service, clean room service every day, entertainment for all ages. Perfect for a family vacation, honey moon, sports, etc. I would like to repeat the experience every year. The staff...
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Dear Sir / Madam,
Thank you very much for your kind post and complimentary comments on our team. We are pleased to read that you had such a nice time with us and looking forward to welcome you back at the resort.
Sincerely,
Kevin Smith
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128 Reviews
112 Reviews
