I live in Port of Spain and so bought a yearly ticket for access to the pool and tennis courts . Having been to the pool many times I can say that its main problem is customer service . I sat yesterday from 10.30 until 4.30 and no member of staff offered me a cold drink or lunch . A... more

The rooms have definitely been upgraded over time, which is just as well, since they have been remodeling for what seems to be 10 years. Unfortunately, they are still in that mode, since their executive lounge with the complimentary cont. breakfast is, surprise surprise, being remodeled. There is definitely a bit of a hike back and forth from the lobby... more

I asked for a second 500ml bottled water and was told by a male reception that we only get one per room per night! For a 5 star hotel, they can really be stingy! Shame on Hilton. I am a frequent business traveler, hilton honors member, but will not pay a 5 star price for a Hilton stay again for... more

I know quite well this hotel because I have been there several times during my 4 years Trinidad business. In order to get to the Hotel, you need to climb, climb and climb. This means that whether you invite your business counterparts to come to the Hotel, or you need to rent a car, or take a cab for at... more

I stayed in the Hilton trinidad for 8 weeks while on business and some leisure on the Island. Apart from putting on weight through over indulgence, it was a great adventure. The hotel is quite old but has had a lot of refurbishment and is ongoing in one of the wings (this did not effect our stay) The staff were... more

Before booking a room in Port of Spain I considered many more affordable hotels but finally chose the Hilton because of its reputation. Unfortunately, it did not live up to my expectations. Upon arrival we found that the rate of our room was much steeper than what we were originally quoted (it ended up about $250 a night for the... more

I stayed at this location 1 year ago and the rooms were old and dirty. At the time the hotel was under renovation. I reluctlantly returned and was plesantly suprised. I recceived a renovated room which was first class all the way. My room had a large plasma TV, large shower, and very comfortable bed. This hotel is located right... more

Half the hotel is still undertgoing renovation but this doesn't impact the already refurbished half. The pool area is cordoned off to shield guests from view of refurbishment. Food and drinks are stupidly expensive e.g. approx $18+10%+15%US for burger and fries in bar. Evening buffet was $49 incl of extras but quality was poor on the one night we ate... more

I have been in Hilton Trinidad for almost 13 days, and it has been the most amazing hotel experience I have ever had. The hotel is perfectly located on a hill and the view is absolutely beautiful. You can oversee the whole city. The hotel is very unique because it is upside down, so the lobby is on top of... more