Where do i start. i stayed at this hotel during a business trip for 2 weeks and it was horrible.
after the first night i was ready to leave. but was unable to get a refund from the manager regardless of the reasons i stated. instead she moved us to a bigger room but it was still a mess.
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I am sorry that you had to degenerate into word slinging, but there is always two sides to every coin.
You were given kitchen facilities for which you were not charged.
The rooms were serviced by housekeeping daily.
Unfortunately there was a leak in the bathroom and we offered to move you to another room, but you said you were...
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Booked for 6 nights but didn't even stay for one. Our rooms were absolutely filthy, mould in bathroom. Filthy carpet, broken window and furniture and dangerous light fittings. This was a hovel and I would recommend anyone not to stay at this hotel. Any websites featuring this hotel to book would be wise to remove it.
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The hotel has been upgraded in 2010 with a new roof and new room upgrades. Most of the rooms contain tiled flooring with a pleasant decor.
Its location is very central and very safe and very lively.
It is clean and comfortable with satellite television programming.
We welcome one and all to view and visit our premises to see the...
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appaling , I could write a book about the awful hotel . It has had no upgrading since it was built many many years ago . No service , awful breakfast , noisy area+++ , noisy old-fashioned air-con ,it made "faulty Towers " look luxurious !!!
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The hotel has seen continued upgrades over the years and extensive upgrades have been carried out between 2010 and 2011. Upgrades continue and will continue from day to day.
New air conditions have been installed.
We offer a full breakfast which consists of eggs/ sausage/ ham/ bacon/ toast/ fruit/ butter/ jam/ coffee; tea; juice
The breakfast varies depending on the...
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I was forced to make bookings at this "hotel" due to the fact that most other hotels were totally booked becuase of the Jazz Festival taking place in Tobago. I think its a complete rip off. The rooms are old as is the furniture. The A/C unit could barely coolthe room and was sooo old the temperature could not be...
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This review is extremely inappropriate and inaccurate.
The hotel building is an old style building, more resembling the modern day 2 story motel as the entire area is open style as opposed to closed corridors. Therefore in my view for a tropical environment, much safer.
The air condition units have been replaced over the past two years.
The unit this...
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I stayed at the Royal Palm for two nights. I was already on a tight schedule so called ahead to inform that I would be in a hurry and to request that I be pre-checked in. This was done and so upon my arrival I had only to check the form and sign it.
Due to my busy schedule I...
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I stayed two nights at that hotel. They charged me for three. I didn't notice it when I signed my bill and when I got home I e-mailed them to inform them of it. They were adament that I had stayed three nights and refused to refund me tor the overcharge of my credit card. The service is non-existant. The...
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We arrived to a shabby Hotel that need massive updating. It took 20 minutes to check in and we were charged 250 US Dollars a night!
The Rooms are damp and equipped with old furniture and equipment. The Resturant is very very poor.One window had no glass in it. We did not feel safe in this Hotel.
As an international...
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This guest obviously stayed during Carnival and he had a problem with the rate.
I have no idea what window was broken and where since the restaurant does not have any windows.. It would have been interesting if he could have pointed out same to us as we are at a loss as to what he is speaking about.
He...
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Royal Palm Suite Hotel is a Great Hotel. I spent a month and the staff were helpful and friendly. My room was over looking the pool. I had a fantastic view of the northern range. This hotel is very close to downtown Port of Spain. It is within walking distance of shopping plazas and restaurants and half an hour away...
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This was one of the best experiences ever! The atmosphere of Royal Palm Suite Hotel really gave a sense of carribean warmth and friendliness. Not only did this hotel compliment the warmth and beauty of this island, but the service and food was that of a 5 star hotel!
I really enjoyed my stay and have already made plans to...
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This hotel has seen many upgrades. It is not at all like what I read in the poor reviews.
The staff was helpful. The hotel was being upgraded during my stay.
The rooms are large and all tiled and clean.
The bathrooms have been upgraded.
I found management to be very friendly and helpful.
I stayed for 5 days and...
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