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All 2 Scarborough hotels »

Magdalena Grand Beach Resort

4.0 of 5
Tobago Plantations Estate | Lowlands, Scarborough, Tobago
Hotel amenities
Magdalena Grand Beach Resort
Ranked #1 of 2 hotels in Scarborough
4.5 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    27
    18
    8
    0
    0
Date Rating
LONDON
Reviewer
5 reviews 5 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 June 2012 NEW
1
person found this review helpful

On arrival there seemed to be some confusion as to the location of our room - dragging our suitcases behind us we went taken back and forth while the porter tried to work out the room numbers. Finally we got to our room - no safe and no kettle - as stated in the brochure. Back to reception to find... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 May 2012 NEW via mobile
1
person found this review helpful

Currently staying at Magdalena Grand (31/05/2012),had to change room because cold water(only source to drink in room) being supplied at over 30 degrees C, new room not much different, but the metal shaving mirror became live and gave me shock good job its 120 volt and the toilet blocked and flooded room. Generally service very poor most staff seem to... More

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Vince Angelo, General Manager at Magdalena Grand Beach Resort, responded to this review
2 June 2012

Thank you for the opportunity to understand some of the points made in your response. I would very much like the opportunity to speak with you, as I understand from your posting that you are still at the Resort. There is no better way to rectify and follow up on correcting any inefficiencies than with you directly at the Resort,... More

London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 31 May 2012 NEW

We stayed here in early May. The hotel has recently been refurbished and is undergoing a soft launch since November. Although the work is not yet completed the remaining ‘touches’ do not impinge on guest enjoyment. We purchased a good package which was all inclusive (including wines, spirits and cocktails). I would advise this since the extra cost of the... More

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Vince Angelo, General Manager at Magdalena Grand Beach Resort, responded to this review
2 June 2012

Thank you for the feedback. We are happy to hear that your visit was enjoyable. Thank you as well for comments made with viewpoints related to other experiences and impressions as we take all comments and review them as a team. Warm regards, and thank you. More

New Forest, UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012
1
person found this review helpful

(Bit late reviewing this ...) Stayed at the Magdalena for 2 weeks in March 2012 - got an amazing deal through Travel Zoo/Golden Holidays. Hadn't been to the Carribean before and were unsure what to expect. Fantastic hotel and absolutely amazing staff (the waiting staff and chefs were a delight and nothing was too much trouble. Shirlann - one of... More

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Vince Angelo, General Manager at Magdalena Grand Beach Resort, responded to this review
2 June 2012

Thank you for taking the time to tell other potential guests about your impressions and experiences at the Magdalena Grand. We take pride in all the positiove comments and share them with the entire staff as well as share viewpoints or even inefficiencies so that we may improve on our delivery of products and services. Thank you again and we... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 26 May 2012
3
people found this review helpful

Great resort a bit windy as on Atlantic side but newly renovated! Food is good. As mentioned in previous reviews, Service can sometimes be a bit chancy, some Waitresses & Bar Staff make u feel like you're troubling them if you ask for anything or some are just slow, majority are friendly. Issue in the bars is inconsistency, there are... More

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Vince Angelo, General Manager at Magdalena Grand Beach Resort, responded to this review
2 June 2012

Thank you very much for posting a response about your experience and impression of the Magdalena Grand and our staff. I appreciate the opportunity to address your constructive comments and experiences. Consistency in delivery of products and services and creating value for price paid is of our utmost importance. Items of inconsistency are imeadiately addressed for correction at our property... More

Port of Spain, Trinidad
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2012
4
people found this review helpful

This is easily the best and only place to stay on Tobago (we have stayed at several others over the last five years). It really is a five star location with hotel facilities and friendly and efficient staff that make a real effort to make your stay special. The drama of the location has to be seen to be appreciated... More

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East Retford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 May 2012
4
people found this review helpful

We flew Virgin, approx eight and a half hours. A warm welcome and fruit cocktail on arrival. The room was to a good standard [ still new ] with a balcony overlooking Pelicans diving into the Atlantic, and the waves crashing on to the beach. The hotel, generally, is not quite the best I have stayed in, but is in... More

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London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 19 May 2012
8
people found this review helpful

Have just returned from a week with 2 young children and it really is lovely. Have read some of the reviews on here and would like to add my views, in the hope it helps someone. HOTEL FURNISHINGS - The hotel is newly refurbed, so everything is very much up together, lovely clean condition - furnishings are beautiful, bathrooms spotless... More

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Bucks
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

Overall an excellent holiday. Definitely go "all inclusive" however you must be clear about what is included - especially the drinks, otherwise they'll appear on your bill. We stayed for 2 weeks with 2 friends. Used the Dive Centre for 2 dives - good fun and staff knowledgeable. Island Girl catamaran is to be highly recommended but make sure you... More

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New Milton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

Just got back from a week all inclusive with 3 friends. Lovely hotel on Atlantic coast with free shuttle to Carribean side of the island. Clean, great food, lovely pools, friendly staff, stunningly beautiful, unspoilt tropical island. Tips - do Island tour and Turtle watch, go all inclusive, dont go to Magdalena if you want night clubs and energetic evening... More

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Additional Information about Magdalena Grand Beach Resort

  • Vhl Tobago Hotel
  • Vhl Tobago Scarborough
  • Hilton Tobago
  • Hilton Scarborough
Address: Tobago Plantations Estate | Lowlands, Scarborough, Tobago
Price Range: £££

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Magdalena Grand Beach Resort
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