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The Regent Grand

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Traveller (680)
360
Panoramas (33)
Room & Suite (684)

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About

#1 of 1 small hotel in Grace Bay
Location
Cleanliness
Service
Value
Located on a pristine 300-foot stretch of powder-white sand on world-famous Grace Bay Beach, The Regent Grand is rewriting the rules on island luxury. This exquisite, all-suite oasis on four oceanfront acres of silver palms and lush sea grape is the destination-of-choice of sophisticated travelers who delight in the most thoughtful details. From bikes for exploring the island to pool attendants standing ready with cool cocktails, our oceanfront resort promises moment after blissful moment to revel in life's luxuries.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Beach
Bicycles available
Car hire
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Tennis court
Concierge
Non-smoking hotel
Sun umbrellas
Clothes dryer
Dry cleaning
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
878Reviews9Q+A100Room tips

Reviews
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Olivia D wrote a review 16 Mar
Long Branch, New Jersey, United States1 contribution
This is not a resort, it is more residences renting out their units . Zero amenities , no bar or restaurant. Would not recommend going , not enjoyable. It is really just a pool and a rooms , I am so unhappy I didn’t know who prior to coming as I would have stayed elsewhere.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yino C wrote a review 16 Mar
1 contribution
The regent grand was the nicest resort I've stayed at. The rooms were nice and comfortable with an excellent view. The concierges we extremely friendly and knowledgeable of all the fun excursions you can get into on the island. Would definitely come again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jicoma wrote a review 14 Mar
Cos Cob, Connecticut4 contributions
We took a family vacation and enjoyed every amenity at the facility - especially appreciated the oversized pool for laps. Staff were a stand-out - immensely helpful and accommodating, friendly and super responsive to every request. Beach is beautiful, clean and the water is perfection.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Bring cash for tipping - the local ATM goes out of stock regularly for several days at a time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GrandTour693241 wrote a review 9 Mar
1 contribution
Our first trip to Turks and Caicos was awesome! Our stay at The Regent Grand was nothing short of a GRAND experience! The staff was kinds and helpful. They were always helpful and pleasant to engage. Our accommodations came with a full kitchen shocked with all the kitchenware you would need. The in-suite washer and dryer made the trip so easy as well. We were able to order our lunch while not having to leave our beach chairs!! We plan on returning to T&C and will definitely return to The Regent Grand!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeremy Y wrote a review 1 Mar
1 contribution
Location is beautiful, and very nice beach bordering on gorgeous waters, but….all 4 nights that we stayed at this property we were kept awake by music from adjacent properties that didn’t end until 3AM! We are consistently low-maintenance, undemanding hotel guests, however this is unacceptable. Despite repeated, polite conversations with hotel staff, and vague promises to first, change rooms and then, when that didn’t happen, provide a credit, nothing was done. The hotel manager was nowhere to be found and has been unresponsive since. At this point I can only believe that the hotel staff is at best, insincere and uninterested in making guests comfortable, and at worst, dishonest and disrespectful. Certainly don’t believe anything they tell you at the front desk. We will not stay here again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Telford, General Manager at The Regent Grand
Responded 2 weeks ago
Dear 213Jeremyy, Please accept my most sincere apologies for your recent experience at The Regent Grand. I am so sorry that we have disappointed you with our handling of your noise complaint and subsequent follow-up. I would love to have the opportunity to discuss this issue with you and can be reached directly via email at paul.telford@theregentgrand.com or by phone on +1(649) 332-1928. I look forward to speaking with you and appreciate you giving us the opportunity to make things right. I remain most apologetic, Paul Telford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Douglas B wrote a review Feb 2024
1 contribution
My wife and I have never been to Turks & Caico's before, but when we return we will definitely stay at The Regent Grand . The resort is luxurious and yet quaint with a view that’s unbelievable . The gardens , pool and walkway's were impeccable and the staff goes above and beyond to care for you. We want to thank Randal, John and Linda for making our vacation one of the finest in 40 years. We would highly recommend The Regent Grand
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Telford, General Manager at The Regent Grand
Responded 2 weeks ago
Dear DouglasbV7866YB, Thank you so much for the amazing review of The Regent Grand. We are happy that you enjoyed your stay with us. Also, thank you for the kind remarks about Randall, John, and Linda. We will most definitely recognize them for this. Thank you again. We look forward to welcoming you back to The Regent Grand in the near future. Warmest regards, Paul Telford General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pcfglobal wrote a review Jan 2024
New York City, New York6 contributions9 helpful votes
TL;DR: I am really disappointed by the way the reservations team has treated us so far, after an experience they acknowledged was unacceptable. Based on this experience as a whole, despite the kind and extremely hard-working existing staff, I would not recommend this hotel to anyone looking for a relaxing vacation that is worth their hard-earned money. The people who work the grounds at the Regent Grand are all wonderful. They are doing their best. But the hotel is terribly understaffed, and it shows in an experience that is not worth the cost. I wonder if it's a more recent problem, since I note that the last positive review was more than six months ago in June 2023. The most glaring problem with our stay was mechanical issues in our room (Room 503), which was about $3,000/night not including all the taxes and fees. For such a hefty price, a nice room isn't enough -- everything needs to be in good working condition and if it's not, it should be fixed immediately. But we had several issues in our room including a ceiling fan that did not work and a pretty major plumbing issue. The ceiling fan issue was never resolved our entire stay. It took a lot of hounding the staff, apologetically but with the knowledge that we had paid enough that we shouldn't be having to deal with this on vacation, to get the plumbing issue resolved, and it was only resolved on our last day there. Again, it is really the cost of this hotel that makes it so egregious that we had to deal with these issues and had to do so much work to get things fixed. Aside from those larger issues, there were a lot of small disappointments and things that again just didn't feel right for a place that is so expensive. It was almost always a long wait and again took many requests for even simple things like getting towels either in the pool or beach area or getting more water bottles (no other drinkable water available). People on the staff told us directly that the entire place was short-staffed and that was why it was so difficult to get anything done. But when you are charging guests SO much money, you absolutely need to hire enough people and pay them competitively enough that you can give people the experience you've promised and CHARGED FOR! We visited other hotels with comparable prices and they had double, triple, the amount of staff working. Privacy and peace may be part of the Regent Grand's whole deal but that is not an excuse for abandoning guests to fend for themselves amidst real room issues and the need for basic essentials like drinking water. Also, the hotel had a chance to redeem itself -- we made sure to raise the issues we were having several times with the front desk while we were there, but even though they were again trying their best, they basically kept telling us that the problems were due to short-staffing. When we said we should at least get some kind of refund or compensation for the lackluster experience, we were referred to the Reservations Manager. When I spoke to her on the phone the morning after we returned stateside, she gave a couple lukewarm explanations but acknowledged that what happened during our stay was unacceptable. She promised to get back to me the same day with information about being compensated for all the things we didn't receive during our stay. But I still haven't heard back from her. In a sensitive situation like this when people have paid so much money for an experience that was not worth it and at times felt honestly like a rip-off, it is a really bad look for the customer service managers to give people the run-around and string them along rather than being honest and taking accountability for problems caused by under-staffing. I am really disappointed by the way the reservations team has treated us so far and based on this experience as a whole, despite the kindhearted and HARD-working existing staff, I would not recommend this hotel to anyone, especially given the price point. I hope to hear back from the reservations team about what they are willing to offer guests whose experiences are not up to standard, to incentivize guests to keep returning and to recommend this hotel to others. If that happens I will be happy to be able to update this review to reflect the fact that the staff who are currently working here are lovely and, with appropriate support and compensation, could provide guests with a worthy, first-class stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Telford, General Manager at The Regent Grand
Responded 8 Jan 2024
Dear PCFGLOBAL, Thank you for taking the time to share your detailed experience at The Regent Grand. We sincerely apologize for the inconveniences and disappointments you encountered during your stay. Your feedback is invaluable to us, as it highlights areas where we must strive for improvement. We deeply regret that your visit did not meet the high standards of service and luxury we aim to provide. The issues you faced with room maintenance and service delivery are far from the experience we intend for our esteemed guests, especially at the premium price point you mentioned. Our team is dedicated to ensuring a seamless and enjoyable stay for all our guests. It is disheartening to learn that our efforts fell short during your visit. We acknowledge your frustration and understand the importance of swift resolutions in maintaining a relaxing and trouble-free environment. We take your concerns seriously and are actively working to address the challenges, particularly regarding staffing and service efficiency. Rest assured, your comments have been shared with our management team for immediate action and improvement. Regarding the unresolved issues in Room 503 and the lack of timely response from our reservations team, we deeply apologize for the inconvenience caused. I will personally ensure that your case is re-evaluated promptly, and we will reach out to you directly to discuss compensation and ways to make amends for the subpar experience. Your feedback motivates us to reevaluate our approach and reaffirms our commitment to providing a flawless guest experience. We understand the significance of accountability and transparency in resolving such matters. We genuinely value your loyalty and would be grateful for the opportunity to make amends. Please expect a direct communication from our reservations team to discuss compensation and address your concerns comprehensively. We genuinely hope to regain your trust and the opportunity to demonstrate the true essence of The Regent Grand's hospitality. Your willingness to update your review following a satisfactory resolution means a lot to us, and we will do our utmost to ensure your next experience exceeds expectations. Thank you for your patience and understanding. We look forward to the possibility of restoring your faith in our resort. Warm regards, Paul Telford General Manager The Regent Grand
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon C wrote a review Jun 2023
3 contributions2 helpful votes
Very quiet resort. Beautiful pool and beach was really nice. Umbrellas and chairs provided. The staff was Amazing!! Randall, John, and the reception area were great. John and Randall took excellent care of us. Helping us get set up with Grandkids at the beach. Helping carry items from the beach. Best service I’ve experienced. We stayed in a 3 bedroom and had a beautiful view. I give this resort 5 stars simply for everyone’s kindness. My 3 year old grandson, Cayden really enjoyed his stay.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great location. Lots of restaurants and shopping in walking distance. Very safe area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RescuePaws22 wrote a review Mar 2023
East Greenwich, Rhode Island270 contributions87 helpful votes
+1
Loved this location! It is close to everything. Super gorgeous. Quiet pool area. The unit we stayed in was stunning with comfy bed and perfect linens! The kitchen was outfitted with everything you might ever need.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Airport is about 20-30 minutes away. These are condos, not a hotel. No restaurant on property.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daniel A wrote a review Jan 2023
17 contributions14 helpful votes
Incredible experience. Staff is top-notch, attentive and very friendly. Rooms are very large, spacious and clean. The grounds are well kept and manicured. The pool is one of the best on the island. And the walk path to the beach is breathtaking. We will definitely be back and wish we could’ve stayed longer.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£508 - £950 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bianca Sands on Grace Bay
LOCATION
CaribbeanTurks and CaicosProvidencialesGrace Bay
NUMBER OF ROOMS
25
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE REGENT GRAND - Updated 2024 (Turks and Caicos/Providenciales)

Frequently Asked Questions about The Regent Grand
Which popular attractions are close to The Regent Grand?
Nearby attractions include Anna's Art Gallery (0.2 miles), The Wellington Collection (0.2 miles), and Brilliant Studios (0.2 miles).
What are some of the property amenities at The Regent Grand?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at The Regent Grand?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at The Regent Grand?
Yes, free parking is available to guests.
What are some restaurants close to The Regent Grand?
Conveniently located restaurants include Grace's Cottage, Lemon2Go Coffee, and Shay Cafe & Lounge.
Are there opportunities to exercise at The Regent Grand?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Regent Grand?
Yes, dry cleaning and a clothes dryer are offered to guests.
Are there any historical sites close to The Regent Grand?
Many travellers enjoy visiting Cheshire Hall Plantation (4.7 miles).
Does The Regent Grand have any great views?
Yes, guests often enjoy the ocean view available here.
Is The Regent Grand accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.