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All 15 Christiansted hotels »

Divi Carina Bay All Inclusive Beach Resort

3.0 of 5
5025 Turner Hole, Christiansted 00820, St. Croix
Hotel amenities
Divi Carina Bay All Inclusive Beach Resort
Ranked #5 of 15 hotels in Christiansted
3.5 of 5 stars 309 Reviews
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309 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(15)
  • St Croix(14)
  • Buck Island(12)
  • Great time(12)
  • Very nice(11)
  • Gift shop(10)
  • Rooms are clean(6)
  • Parking lot(5)
  • Crab races(5)
  • Very good(3)
Traveller rating
    99
    95
    51
    44
    20
Only show reviews for Family (62) | Couples (89) | Business (24)
Date Rating
Annapolis, Maryland
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 31 May 2012 NEW

Well, from the other reviews we were a bit nervous about going here. I have to say it was OK - not great but not horrible either. We wanted to go lie on the beach and relax and you can definitely do that at the Divi but don't expect much else. Service The customer service is all over the place.... More

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See 2 more reviews by LiveToEat-DC for Christiansted
Heber City, Utah
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW

My husband and I were at Divi Carina Bay May 19-26 and thoroughly enjoyed ourselves. Before we left home, I had read many of the reviews and was a little skeptical about going. I don’t know where the negative reviewers stayed, but it was not at the same Divi we stayed at. We’ve been at a lot of all-inclusives, and... More

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New York City, New York
1 review
1 of 5 stars Reviewed 29 May 2012 NEW

where do i start? when my boyfriend and i arrived at the Divi resort we were shocked to see a "run down motel with a dirty seaweed infested ocean, not to mention seaweed all over the sand as well". very sad. when we spoke to the staff nobody seemed to even want to listen to us. We were lucky to... More

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4 of 5 stars Reviewed 29 May 2012 NEW

Where do I start.From the time we got off the plane in St Croix to the time we departed, we were treated as royalty. The check in experience was amazing,fast and beyond our expectations. We upgraded to a suite and were very happy with our room. The staff at the bar was nothing less than friendly. Our food was delicious.... More

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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

Upon arrival I was a little worried about the choice of Hotel I had chosen for my vacation. I arrived after dark and my first initial assessment was a little shy of what I expected. HOWEVER in the morning my worries melted away. The view from my room was more than I expected, literally I am steps from the ocean.... More

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Kevin Jackson, Asst General Manager at Divi Carina Bay All Inclusive Beach Resort, responded to this review
2 June 2012

Many thanks for the kind review of your recent stay with us, here at the Divi Carina Bay Resort! We’re happy to see that you took the time out to cover virtually every aspect of the resort and took every advantage to bask in the glow of St. Croix! We’re absolutely thrilled that you thoroughly enjoyed yourselves, and had the... More

Allen Park, Michigan
1 review
3 of 5 stars Reviewed 22 May 2012

We have just returned from a week long stay at the Divi. Let me start by saying the ocean is awful not suitable for swimming the sea grass is 2 feet deep and if you chose to walk through it into the water wear shoes nothing but rocks. If you like to sit, swim or play in the ocean do... More

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West Point, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

Sorry Divi it took me so long to write a review. My family visited the Divi on April 22nd through April 27th. Everything was wonderful. The rooms were clean, the staff jumped when you asked for something,and there were fun daily activities. The food was great and so were Curt's drinks! I have seen some of the bad staff reviews... More

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Kevin Jackson, Assistant General Manager at Divi Carina Bay All Inclusive Beach Resort, responded to this review
27 May 2012

Thank you, thank you, and thank you once again for such a great review of your family’s stay with us, here at Carina Bay! It would seem that the entire family had a wonderful vacation on St. Croix and took advantage of all that we have to offer at the resort. We’re doing our best, and are all too glad... More

Wichita,KS
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

After 3 encounters with employees and management we high tailed it out of the motel 8 and went to the Buccaneer. The food was blah, tasteless and dry. The drinks were weak sugar water cocktail. Poor management skills with each of the 3 supervisors we encountered. Instead of acting concerned about our issues they rudely spoke with their employees and... More

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United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

First the pros: 1)We were in the newest section, nice sized room, lots of storage, new furnishings 2) The maids were very pleasant, the folks at the "Pizza shack" were very nice (pizza was very good), "Scott the Bartender" did a nice job. 3) The one tennis court that had a net was nice. 4)The casino was nice and a... More

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Kevin Jackson, Assistant General Manager at Divi Carina Bay All Inclusive Beach Resort, responded to this review
23 May 2012

Having reviewed your commentary on your recent stay with us, we’d like to take this opportunity to thank you for notifying us of your observations and disappoints. As a resort dedicated to providing superior customer service we are continually striving to best serve our customers. When our efforts fail to meet expectations, it is important that the matter to be... More

Moraga, California
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Spent 4 nights there. There is island time, and then there is DIVI front counter time. Holy cow it was a brutal checkin and then on the 3rd day my key didn't work and that was an hour long process. Rooms were dated too. Casino is nice and that is worth visiting, but the hotel needs some help.

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See 4 more reviews by Caribbean_Fisherman for Christiansted
Kevin Jackson, Assistant General Manager at Divi Carina Bay All Inclusive Beach Resort, responded to this review
16 May 2012

Thank you for the opinion on your recent stay here at Carina Bay. I wanted to take this opportunity to address some of the commentary rendered. We apologize for the inconvenience and frustration that you experienced while with us. Customer service is the most important issue that we in the Hospitality Industry are faced with, and one that we try... More

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Additional Information about Divi Carina Bay All Inclusive Beach Resort

  • Divi Carina Bay Hotel
Address: 5025 Turner Hole, Christiansted 00820, St. Croix
Price Range: ££££

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Divi Carina Bay All Inclusive Beach Resort
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