I was a little cautious about staying here after some of the earlier reviews - they seemed to indicate that the service here was not good. We stayed at the Ritz after spending a week renting a villa on St. John. The service at the Ritz was wonderful. We arrived 5 hours early (before check in time) and they did... more

We had a great stay at the Ritz in St. Thomas. Our room was in keeping with other Ritz Carlton properties we have visted in the Carribean which are San Juan and Montego Bay. Naturally, the properties in the Carribean have much better landscaping as the grounds are all tropical. The mainland Ritz Carlton's offer better rooms and more formal... more

Everything was well appointed, staff was courteous and attentive. It is expensive but well worth it more

We had a good vacation in St. Thomas at this Ritz. The grounds are beautiful. Everyone was polite and friendly. The pool is wonderful and the beach is nice. The food is above-average. There were no real problems to speak of. However, when I spend extra to stay at the Ritz (or JW Marriott...or Mandarin Oriental...or... you get the point)... more

Just returned from a couple days at the Ritz-Carlton after beginning our trip at the Marriott(MS resort). All i can say is the difference is night and day. We loved this place and cant wait to return. If you can, spend the extra money, use the extra Marriott points and STAY HERE! The facilities, the people, the entire expereince was... more

So... this review is LONG overdue, but thought it should be noted! I am currently helping my sister search for a resort hotel for her upcoming wedding and am reading lots of hotel reviews... About 1 1/2 years ago my husband and I planned our wedding for the Ritz-Carlton in Grand Cayman...OOPS...hurrican season was still upon us. About a week... more

After a rather nerve racking drive from the airport to the resort (about 25mins) - we arrived at the resort. Valet personnel were very friendly and efficient in getting us and our luggage out of the car and to the front desk. Ditto for the front desk crew - a young man and woman, both, very pleasant, got us a... more

Have stayed here before it became the Ritz beginning in 1992 when it was the Grand Polazzo ( built by Pemberton). Became the Ritz around 1996/1997 and have stayed about 10 times. Have not been back since it was renovated .......a vast and expensive venture and it shows!!!! The new Sails restaurant is a great addition.This is one of the... more

My husband and I just returned from a wonderful stay at the Ritz Carlton St. Thomas. This is a very beautiful resort, and I would highly recommend it to any discriminating traveler. We have traveled all over the Caribbean, and we loved St. Thomas and the Ritz! We stayed in an ocean view club level room (that was truly ocean... more