Some of the negative reviews here make it obvious that the folks who wrote them did not know anything about the place before they booked. It seems crazy to me to complain about airport noise when you are literally next to the airport. They don't have a shuttle service from the airport because the taxi associations rules don't allow it....
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Dear bow_rider63
I really appreciate your not only taking the time to write a positive review about your stay at Carib Beach but to respond to other reviews as well.
Your comments are very much appreciated and your suggestion of checking with the St. Thomas Forum a great idea. I would like to add that anyone can call or email...
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We stayed at this "Beach Resort Hotel" twice in the last 2 weeks, once on our way to St. John and on our way home.
The hotel is located approx. 500 yards away from St. Thomas airport but does not offer any shuttle service. We paid $15 for a the 2 minutes trip by taxi.
The hotel has - even...
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Thank you for taking the time to review your recent stay at Carib Beach]. I am disappointed we failed to meet your expectations regarding our accommodations.
Although we do not have elevators, we are always glad to assist our guests with their luggage if they request it.
Please note that we are not permitted to send a shuttle into the...
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Stayed night before yacht charter trip. Room 129. Door opened into bed. Bathroom was a nightmare, very old and dingy, sink dripped and didn't drain. It was the 2 star hotel it lived up to. HOWEVER… stayed night after yacht charter trip. Was placed in another building and wow! what a difference! Room 215 felt like a Hawaiian vacation! Nice...
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Thank you for taking the time to review your recent stay at Carib Beach. I am disappointed we failed to give you the accommodations you were expecting; however I am pleased to know we succeeded to make your return stay the experience that we strive for. Please know that your comments have been reviewed in detail with our housekeeping and...
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The room overall was clean and basic, reminding me more of a Motel 6. We spent $219, including fees, for a discounted night.
The Good:
-Closest Hotel to the airport, less than 1/4 mile, easily walkable with little luggage;
-Clean;
-Pleasant Customer Service;
-Adequate View (but not as nice as described)
The Bad:
-Check-In is 4:00 pm and strictly adhered...
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I am sorry we did not meet your expectations during your stay with us. we take comments very seriously, both the positive and negative ones as that is what will make us strive harder each day to improve our service and services.
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Can walk in 5 minutes from the airport, so if you just need a place to crash after arriving late, this is passable. Nothing fancy TO BE SURE, would not want to spend time here, but a dip in the pool after a long flight and a drink then off to bed, for a cheap nite before getting your sailboat,...
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Pros- good location next to the airport, decent view of the bay/ ocean
Cons- really dirty floors in rooms, restaurant was a Total rip off... I was a chef for many years and the food at this restaurant was a joke, old brown guacamole, overpriced and really poor quality Mexican food(waitress was very nice though)
Customer service was just ok,...
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I am really sorry to know that we did not meet your expectations during your stay with us. Although you did mention some good points I was sorry to read that the bad outweighed the good in your case.
I have printed your review and will address your issues with both our Housekeeping Supervisor and Restaurant Chef/Manager about your disappointing...
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We stayed two nights - once on the way down and once on the way back - from a yacht charter and the Best Western Carib was very close and comfortable. There was an issue with water discoloration but this was a city issue and not the hotels fault. Adjacent restaurant Fajitas was very tasty with a nice atmosphere. Great...
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Thank you for your review. We appreciate your understanding about our water color issues and glad your stay was comfortable.
I will pass on your compliments regarding our restaurant to the chef and his staff.
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Stayed at the hotel for one night April 21, 2012. Rooms were dank, no food or drink until after 3 PM, and although both the room info card and the cafe menu stated a breakfast buffet, the front desk and the wait staff stated it was discontinued two weeks prior without any reason why. A la carte breakfast resulted in...
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I am sorry that your night with us did not live up too your expectations.
Although we are not open for lunch, our sister property which we run a shuttle to is open and we recommend it to our guests who arrive after our breakfast service has ended.
Yes, we did stop serving our breakfast buffet but it has only...
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This would be a good choice if you need a place near the airport for a night. I wouldn't recommend for much more than that. Definitely can walk to/from airport even with bags.
Just a dated hotel. There is, as my 7 year old put, a "fake beach". There's a sandy area next to the bay, but no water access....
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We stayed here last November on the night before traveling home from a sailing charter. We arrived near dusk so we didn't get a chance to really explore the property but enjoyed 2 meals at the restaurant down the steps and really appreciated the close proximity to the airport. Our rooms were clean and spacious so we were happy. One...
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Thank you for adding your review of Carib Beach on Trip Advisor. Glad you enjoyed our restaurant Fajita's and our rooms.
Carib Beach is a great location for those who need to overnight before continuing on or returning fromother islands, but also for longer stays as we are close to downtown(2.5miles) and lots of attractions.
We look forward to welooming...
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